Grand Victoria Casino

3.8

Casinos
Elgin, IL

About this business

Arts & Entertainment Casinos

Location details

250 S Grove Ave, Elgin, IL, 60120, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 3:00 a.m.
Tue	9:00 a.m. to 3:00 a.m.
Wed	9:00 a.m. to 3:00 a.m.
Thu	9:00 a.m. to 3:00 a.m.
Fri	9:00 a.m. to 5:00 a.m.
Sat	9:00 a.m. to 5:00 a.m.
Sun	9:00 a.m. to 3:00 a.m.

3.85,846 reviews

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Javier Gasca

7 years ago

Business response:

Hi, Javier. Thank you for your 4-star rating. We greatly appreciate it and hope to see you again, soon.

Donna Flinn

7 years ago

Business response:

Hi, Donna! Thank you for your 5-star rating! We hope to see you again, soon.

Theresa Kass Wieder

7 years ago

Love going to the casino. Years ago under different very friendly management I won quit a bit in my favorite dollar machines. Since the remodeling and new management that are not friendly at all, I justly loose. I don’t visit often because it’s hard to win there.

Business response:

Hi, Theresa. We apologize for the untimely response. We read your review and would love to get your feedback on how we can improve on our customer service. Thank you.

Herman Munster

8 years ago

Business response:

Hi, Herman. Thank you for your 5-star review. We greatly appreciate it and hope to see you again, soon!

Crystal Mastandrea Micucci

8 years ago

Business response:

Hi, Crystal. We are thankful for your 5-star review and hope to see you again, soon.

Laurie Mcwilliams

8 years ago

i haven't been there in many years the boat went down the river last time I was there the boat was very clean but i couldn't play on any of the machines i really wanted to very over crowed your staff was very nice and and friendly will be returning thank you

Jill Hegna Adams

8 years ago

Lots of people sitting at machines not even playing. Kinda weird

Business response:

Hi, Jill. We apologize for the inconvenience. We greatly appreciate your honest opinion and hope to see you again, soon.

Rashida Butler

8 years ago

I only go for the food at prime it's great I get a burger but my favorite is the buffalo chicken salad I usually sit at the bar and my fav bartender Hillary she is awesome and very attentive !

Business response:

Hi, Rashida. We are happy to hear that you enjoy the food at Prime Burgerhouse and was provided excellent customer service from Hillary. We appreciate your honest review and thank you for the 5-star review.