Great Expressions Dental Centers - Cutler

Relena A 

on BBB

2 years ago

Wow, where do we start..On my insurance I had *****. available.So I went in with a plan, my plan. What I could afford. After talking, we decided at 488. plus what it cost for cleaning which was supposed to be covered..Ended up with 5 root canals, which 2 caps fell off the first night, and 784. total charge. It was goingbto be 9 something but they decided not to charge me for the gas..I honestly feel like according to their plan, that was their intent and were pushed me into procedures I didn't want..pushy people.. 

Leif J 

on BBB

2 years ago

This office is a scam. I have insurance and they charged for extra cleaning that was totally covered by my insurance. Then they told me I needed additional dental work and it would cost $95 which I paid. They then sent me an additional bill for like $350.00, I refused to pay. 

Ren M 

on BBB

2 years ago

I agree with the other reviews: Great Expressions Dental in ******, ** is a giant scam. Their method with me was to first sell me a worthless discount plan that didnt cover the expensive dental work recommended by the hygienist through inflicting guilt and fear that I could loose my teeth and then did very frequent and expensive scaling cleanings with even more expensive needed medicine. When I told ****, the hygienist before we started that the treatments are too expensive ( $1,000, $400 and $297) he went ahead anyway, sham... read more

walaa s 

on BBB

2 years ago

they always find way to over charge **, there is $10 i have to pay me and my family under *****, not sure what is it about, they don't even provide a mask or take a temp., office said its corporate policy, called corporate no body answer the phone, left several messages and nobody return my call, bad place for business, stay away 

JEFFREY T 

on BBB

2 years ago

The ************ office is a scam. They said they would accept my insurance and then refused a basic cleaning and tried to upsell me on a $350 cleaning that I would have had to pay out of pocket. They refused to do the procedure covered by my insurance. In addition they tried to sell me a cap for a tooth that was perfectly fine, they said it was preventative. Stay away from this place at all costs. 

Paul S 

on BBB

2 years ago

They destroyed my teeth (and the only way to fix it is with tooth reganaration what is still in study since 2012) and if that's not anough they stole money from my insurance and they stole money from my debit card. And I request all my money back plus what they stole from my insurance and interest. And if someone can help me recruit new dentist so I can serve the public I will be grateful 

Jeff M 

on BBB

2 years ago

Have two tooth pains and asked diagnosis, cold tests both normal, but asked to do root canals by explaining gum signs, X-rays, etc. which couldn't convince me. Then went to another endototist for re-test and was told fine. One tooth (the bigest morlar) just have a small re-fill and pain was gone. I wouldn't let their endotist to kill alive teeth by paying $$$$. 

William M 

on BBB

2 years ago

Scam scam scam scam scam over sold over billed. They over charged me for cleaning through Humana and billed more for cleaning and x **** They quoted my wife $6,000.00 worth of dental work that she didnt need and it was verified by two different dental offices. It is appalling. They billed me for $25.00 and $75.00 more and I asked 3 times to speak to a office manager and no one returned my call. I just received a call from their collection agency. I am sure they are keeping the agency busy. Do yourself a favor and trust anoth... read more

Joyce S 

on BBB

2 years ago

Staff is helpful but **************** for Great Expressions is problematic. It's been over 90 days and refund has not be refund through Delta Dental has paid Great Expressions a day after the wrong billing.