Great Expressions Dental Centers - Middletown

Brenda C 

on BBB

2 years ago

I had a dental app't at Great Expressions in *****, **. They took a full mouth x-rays wanted to do a bridge, crown with post/core, filling and deep scaling. I told them that I just wanted to have a routine cleaning. Assistant insured me I needed a derp scaling because infection can get down in the gums. I do not have periodontal disease!I have normal healthy gums. A pin/core can cause the death of the tooth.The cost was way over $6,000.Tried to tell them my insurance would not cover a crown but scheduled an app't stating the... read more

Leon B 

on BBB

2 years ago

On 10/31/2022, I had a appointment to have my teeth cleaned at Great Expression located on **************************************************************. Once arriving, I was taken to a room and the tech told me my bill for today would be $150+, and it was printed out for me to sign. I asked about the free ******* treatment for this visit. She stated it wasn't needed. I knew I had a surplus greater than a $150.00 on my account but she never mention it until I got up and walked out. Later I was told over the phone, I had a $... read more

Charles B 

on BBB

2 years ago

Appointment October 24th 11 a.m ******* ******* Great Expressions. While scheduling, i said i wasn't going to pay ANYTHING EXTRA - only my free bi-annual cleaning. Checking in I said the same thing to the receptionist. A dental technician threw a very heavy apron over me - hurting my neck. She started taking X-rays. I said x-rays cost - I wasn't paying ANYTHING - only my free cleaning, She said it would cost nothing. After the x-rays she said a doctor would be in. I repeated AGAIN & AGAIN I did not want to see the doctor. I ... read more

Alan M 

on BBB

2 years ago

Fraudulent, uncaring. The most horrible people I have ever dealt with for anything. They lied to me, straight out. Would not even call me back. Should not be allowed to be in business. Totally disgusting! They don't even deserve 1 star but I had to give them 1 for the review to go through. 

Julie M 

on BBB

3 years ago

I had an appointment scheduled in July 2022, but it was canceled and no one notified me. When I showed up on time, no one apologized for not notifying me. I rescheduled for a few weeks later, and again I showed up only to find out it had been canceled without notification or apology. This shows a lack of basic manners. 

Emily D 

on BBB

3 years ago

They have not followed through on their treatment plan (refusal to send in multiple prescriptionsmost importantly an antibioticthat the doctor said I needed) and have prevented me from contacting them while I am now dealing with worsening infections from the procedure they performed.