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Great Lakes Family Dental Group - Muncie
- Dentists
- Muncie, IN
About this business
Location details
1003 W McGalliard Rd, Muncie, IN, 47303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had been considering scheduling an appointment with this dentist but was waiting until my friend had her appointment to see if she had a good experience. Long story short, it was not good and we both will be taking our business elsewhere. So anyone considering a new dentist I wouldn’t waste your time.
Business response:
Hi Charlotte, each person's care is individual, and we would be honored to meet you for the first time and help if we can. As you can tell by our other reviews, your friend's experience is not our norm. We have reached out to her to discuss how we can make things right <3 We do hope you'll give us a chance also <3
I do not recommend this dentist office. I was a new patient and was so uncomfortable. I gave them all my info over the phone then they did not have any of it. The dentist and dental assistant did not talk to me much at all about what was going on I had to ask a lot of questions. They told different things over the phone than in person. I was not kept in the loop about my own teeth and feel so uncomfortable and disrespected. THEY TREAT NEW PATIENTS VERY POORLY
Business response:
Sammy, we are so sorry to read your review. We do apologize for the insurance communication issues with your mom, but we are happy that we were able to find your insurance coverage, once we could speak directly to you in the office. The assistant who worked with you was also sorry to hear that you feel the experience was so uncomfortable. This was not our intention, from the front office to the doctor/assistant. We truly don't like for any of our patients to feel unhappy while they're here or when they leave our office. I di... read more
not enough room. hit me up if you want to know all the reasons why!
Frequently asked questions about Great Lakes Family Dental Group - Muncie
How is Great Lakes Family Dental Group - Muncie rated?
Great Lakes Family Dental Group - Muncie has a 4.8 star rating with 489 reviews.
When is Great Lakes Family Dental Group - Muncie open?
Great Lakes Family Dental Group - Muncie is closed now. It will open tomorrow at 8:00 a.m.