This profile has been claimed by the business owner or representative.
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good Seems expensive for the size and quality of the room. The staff was very helpful and friendly. They went out of their way to suggest places to go.
Pleasant Breakfast was chaotic. They ran out of food and there were no tables available to eat at. Great beds. Staff was pleasant - very helpful with upcoming storm.
Business response:
Dear Damon, We really appreciate the time you took to leave us a detailed review. We are happy that you noticed the friendliness of our front desk and will make sure they get the recognition that you have given. It's unfortunate to learn that you were not satisfied with our breakfast offering. We do the best we can to satisfy everyone’s tastes and wants, but we are sorry that it did not meet your satisfaction. I hope you will give us another chance to serve you much better in the future. Thank You, GreenTree Inn Sedona Manag... read more
Very Good Noisy guests in the side and upstairs Convenience and proximity to downtown
Business response:
Dear Elisa, We are so glad to see that you enjoyed your Sedona getaway. We are glad that you enjoyed our convenient location and modern amenities.I apologize for the noise that disrupted your stay. I will forward your feedback to our maintenance department. We are glad you had a memorable stay with us at GreenTree Inn Sedona and hope you return soon. Thank You, GreenTree Inn Sedona Management
Exceptional
very easy non- stressful stay convenient
Business response:
Dear Carol, We appreciate the time you took to leave such a wonderful review of your experience staying with us. We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to Sedona. Thank You, GreenTree Inn Sedona Management
Good but no bathtub or working hot tub. When I booked, I was aware that the pool and hot tub were not working, but booking information said that there was a bathtub so I booked. There was no bathtub. A working hot tub or a bathtub would have been nice. The room was good. A pretty standard looking room for a motel. The breakfast was adequate, lightly better than a standard continental breakfast as there were omelets that were not too bad for in a stream tray.
Business response:
Dear Nancy, Thank you for taking the time to write our Sedona hotel a review. We apologize for the inconvenience of the bathtub and hot water, we are working on improving our services. We are glad you had a memorable stay with us at GreenTree Inn Sedona and hope you return soon. Thank You, GreenTree Inn Sedona Management
Nice but not the best. On our second day there my husband got food poisoning from a local restaurant. I email down to the desk that we would be in the room most of the day but needed a few things: toilet paper, tissue etc. They replied they would let housekeeping know. They never did bring anything. Also the pool was being redone so if you wanted to swim you could go down the street to thier sister motel. Only one ice machine that was in a different building far from ours. It was clean. Had a private balcony.
Business response:
Dear Gayle, First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at GreenTree Inn Sedona. It's great that you liked our clean room. However, I apologize for the lack of assistance from our team and for the closed pool. We will surely investigate the issue and improve our services gradually. We hope to provide you with a flawless experience in the future! Thank You, GreenTree Inn Sedona Management
Good
great ran out of hot water it was comfortable
Business response:
Dear Vannessa, Thank you so much for your All-star review! We will share this with our team to let them know to keep up the fantastic work. We are glad your stay was pleasant and you had a comfortable night's rest at our property. We apologize for the hot water issue and will surely improve our services. Your recommendation is highly appreciated. Thanks again for choosing to stay with us! Thank You, GreenTree Inn Sedona Management
GreenTree Inn Sedona has a 4.1 star rating with 4,666 reviews.
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.