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428 McDonough Street, Saint Charles, MO, 63301, United States
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Business response:
Thank you for taking the time to give us that feedback. We appreciate greatly appreciate it!
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N/A
Business response:
Thank you, Stacy, for taking the time to give us that feedback. We greatly appreciate it!
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For the short period of time Griswold was part of our healthcare team our experience was very positive. Our caregiver Gina was wonderful. Very accommodating and pleasant to work with. Our Dad wasn’t the easiest patient and had many layers of issues, but Gina was always willing and ready to make Dads day the healthiest and happiest it could be! We had little interaction with the office but you guys really amped up in a short period of time to get Dad home. Tom took the time to understand his Dads needs and the needs of our ... read more
Business response:
Rachelle, thank you for taking the time to leave us that valuable feedback. We are always so glad when a caregiver referral flourishes in that way - that is our goal! Please let us know if we may be of further assistance to you in future.
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We have nothing to complain about. Your office and everyone involved is outstanding. Debbie is great always there if we have any questions or if something is wrong with a caregiver. Not sure where we would be with mom if not for Griswold.
Business response:
Thank you, Bob, for your encouraging words. We agree, Debbie is an incredible asset to our team, and we appreciate you taking the time to give us your feedback.
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My family has had a great experience with your company and Debbie has been wonderful. I have felt comfortable talking with her and the relationship between our family is on a personal level. In otherwords, when I call requesting Griswold services, I feel I am speaking with someone who cares about my mom, knows her client, and genuinely cares about mom and our family. All of the ladies you have sent have been great and I commend both China and Cheryn for their services and personal care they provided mom. Both of them are ... read more
Business response:
Hi, Kevin! Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We do truly care for your mom and your family, and it's encouraging to hear that it showed. Debbie is indeed a valued member of our team, and we are so glad the caregiver referrals worked out well! Thank you again for your trust in us, and for your feedback.
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Exceptional!!!
Business response:
Hi Maureen, thank you so much for taking the time to provide us with feedback. We value your opinion, and are so glad you had a positive experience. Thank you again for your time, and please let us know if we may be of further assistance to you!
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Excellent.
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Mom loves everyone and the family thanks you for providing us a perfect referral!
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The caregiver we are using is excellent. Two other caregivers were introduced to us, and neither was a good fit. In comparing with my friends, your rates are far higher than any of my friends pay, which is problematic for me. Also, since we first connected with you, we have not had anyone following up to see how the service is working out until this email today. Phyllis Markus
Business response:
Hi Phyllis, thank you for taking the time to share your feedback. I am glad to hear that the right caregiver fit was found for you. However, I am truly sorry to hear that your overall experience has not met your expectations. We will be reaching out to you directly to follow up and see how we may better serve you moving forward.
Griswold Care Pairing for St. Charles, St. Louis & Warren Counties has a 4.8 star rating with 167 reviews.
Griswold Care Pairing for St. Charles, St. Louis & Warren Counties is open now. It is open 24/7.