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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,504 reviews
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Jabthomps's profile image
Jabthomps 
a year ago

Linda and her team are phenomenal. I had a very difficult transaction and not only did they handle it professionally and with ease but they educated me every step of the way. They are absolutely the reason I was able to purchase my dream home! Could no speak highly enough of them! Encourage every single person looking for a home to use her and her team! 

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coloradosilverfox196 
a year ago

This is the third time that we have had Lori as our loan officer. She and her staff work very diligently to get you approved. They explain when and why things are needed, and are friendly, courteous, and patient. Response time to phone calls is excellent. I highly recommend Lori and her staff. 

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adigangi18 
a year ago

James and his team made the process very easy and much less stressful. He and his team were there, and continue to be there, to answer any questions I have. I would recommend James and his team 1000 times over. Great experience overall. 

Kyle Williams's profile image
Kyle Williams 
a year ago

RJ personally made our home buying experience easy with his attentive style, checking in on us to make sure we were doing well throughout the entire process. We were in the know every step of the way with details about our mortgage and that really took the stress out of an inherently stressful process. Closing on the house was SO quick, on time, it was great. 

Business response:

Kyle, thank you so much for the kind words. It was a pleasure to work with you. 

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Travis 
a year ago

Chris and his team are phenomenal. They were kind, professional, communicative and we closed on time (in fact, I am pretty sure we could have closed early if we had asked). They have a great process and team. Ryan was wonderful - always quick to answer questions and their digital platform made it easy to track progress and know what we needed to do. We will definitely work with them again (and again)! 

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beaginj 
a year ago

Al (or Alfonso) with Guaranteed Rate Affinity is top notch. He is 100% accessible and helps you each step of the way during the mortgage process. After hours, weekends, vacations…it doesn’t matter. Al will always pick up your call or call you right back. He is always there to answer your questions, address your concerns and guide you to make the right decisions. Al may not always tell you what you want to hear but he will tell you what you need to hear. His knowledge of the markets, rates and contributing factors is next to ... read more

Courtney's profile image
Courtney 
a year ago

Tracy stuck with us for several years through our home search. She’s extremely responsive and knowledgeable which I really appreciated as a first time home buyer with a lot of questions. The entire process from pre approval to close was so smooth, fast, and transparent. Tracy is my loan officer for life! 

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Joe Seay 
a year ago

I had a great experience with this company and with RJ. The team and RJ was very knowledgeable and helped me with my home mortgage. I would recommend them to anyone trying to buy a home. 

Business response:

Thank you so much Joe. 

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Sydney 
a year ago

As a first time homebuyer I knew next to nothing about the home buying process. Travis made it easier to understand, walked me through the entire process, and answered any questions I had. He’s awesome! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,504 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.