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Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jason and the Harris team (Erik W. and Crystal) were phenomenal with helping me thoroughly understand the mortgage process and were consistently available to address any concerns. Everyone kept the process moving forward, decreased the stress factor and helped me navigate the whole process! Thank you all!
Jeff assisted me in purchasing a home as a first time buyer. He was very responsive and was willing to answer questions both in and out of working hours. Whenever I had questions he and his team were able to provide me with prompt answers and walked me through the process from start to finish. He was even able to do an in depth review of my finances ahead of submitting an offer which led to a loan approval in less than a week from after my offer was accepted!
Kelly made the whole loan process easy and stressful free. She never missed a call even when we called her very early in the morning or late into the evening. She was on it 24/7. Highly recommended working with Kelly on your loans.
Charles, Trisha, and team were super fast, responsive, patient, and gave us the best rate!! I highly recommend using him especially if you need a quick closing
We just had our new home financed through Al! Al was recommended by our real estate agent for home financing. He and his team are super responsive, and always make himself available, no matter it’s weekends, morning or night. The team was efficient and quick on transactions. We had last minute change on the contract, and they worked late night to make sure the quote is right and we can close on the expected date. We really appreciated that. Another thing worth mentioning - Al and the team sent a handwritten birthday card to ... read more
Business response:
Thank you so much for this heartfelt review! 🙏 I'm thrilled to hear that you had such a positive experience with us. It was our pleasure to assist you in financing your new home and ensure everything went smoothly, even with last-minute changes. 🏡 We're glad you appreciated the personal touches, like the birthday card—we love making the experience special for our clients! Your recommendation means the world to us. If anyone you know is looking for a dedicated and knowledgeable mortgage team, we're here to help!
Izabel provided the best home buying experience! As a first time home buyer, she helped me feel comfortable with the home buying process. She was easy to reach and answered quickly- even weekends and evenings. She helped with advice beyond her roles. She never made me feel dumb when I was confused! She helped adjust things multiple times to help us get the best loan. She also helped provide us with grants that applied to us. I would recommend Izabel to anyone buying a home!! (Especially first time buyers.)
Our offer had to come together very quickly, and on a Sunday night. Jeff was available and worked with the urgency and detail that was needed to close the deal in a very short timeframe. He was patient and thorough when we had questions. We ultimately got a great rate from Jeff. We are so lucky to have him as a resource.
Business response:
Thanks again, Anne and KC, it was such a pleasure being able to help you!
Eric and his entire team (special shout out to Nick and Kyle as well) over at Guaranteed Rate were absolutely phenomenal to work with. This was a multi-year journey as I was in and out of my search over the craziness of the past few years. Throughout that time Eric and his team were friendly and accessible; never annoyed at the multitude of first-time homebuyer questions I had for them. When it came time to find my home they had me pre-approved and ready to make an offer that day. When our offer got accepted they walked me t... read more
Had the best experience with Trevor made the process very easy an explained it all in detail of how it was going him and his team took good care of us
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 41,463 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is open now. It will close at 5:00 p.m.