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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,527 reviews
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ChuCelize's profile image
ChuCelize 
a year ago

Cathy & her team are wonderful to work with. All of the questions we had were always answered in a timely manner. They make sure you understand the process. Once we had a signed contract we got to lock in our rate. Which was wonderful because we were working with another bank but they were unresponsive & unreliable. Highly recommend Cathy & her team! You will not regret it. Even after we closed we need help with our HOI they immediately got back to us with a contact. Excellent customer service! 10 out 10! 

Brooke Sanchez-Areva's profile image
Brooke Sanchez-Areva 
a year ago

I’ve been lucky to work with Dianne two different times. She goes above and beyond for you. The first time working with her, she worked with me for a year before I purchased a home and helped me with letting me know exactly what I needed to do to get my credit good and ready for a home. I appreciate Dianne very much! The second time was just as great. She and her team were awesome at making sure we had everything we needed and a smooth closing. I can’t recommend her enough. She is awesome! 

Business response:

Brooke, thank you so much for giving me the opportunity to work with you and Julio again. You were a pleasure to work with. Enjoy your new home. 

Evan's profile image
a year ago

Jennifer went above and beyond to provide the best help and support. Her services are top notch and made our lives super easy as first time home buyers. 

adrian's profile image
adrian 
a year ago

Very kind, professional and did not waste time. I’m very glad that I was able to obtain my first house with juan, it was a quick process! So happy with the client service. 

JF's profile image
a year ago

I recently worked with Danny Delgado at Guaranteed Rate for my mortgage and I couldn't be happier with the experience. From start to finish, the team was incredibly responsive, friendly, and knowledgeable. They were able to answer all of my questions and guide me through the entire process with ease. I really appreciated their willingness to work with me and find the best options for my unique situation. Overall, I would highly recommend Danny Delgado to anyone looking for a reliable and trustworthy mortgage company. Thank y... read more

EdmondsBR04's profile image
EdmondsBR04 
a year ago

I was originally working another lender and was set to close on 04/03. At the last minute on 03/23 that lender decided they were not going to honor their pre-approval they gave me to use for offers. My realtor recommended Blaise and let me tell you he literally moved mountains and hills and valleys to secure me a new loan (with a lower interest rate I might add). Him and his team were able to fast track everything and what usually takes weeks was done in one week. I closed on my original closing date which was yesterday. I c... read more

Rod R.'s profile image
Rod R. 
a year ago

I first worked with Tom Lavallee about 30 years ago, as I needed a mortgage. Several re-finances later also were processed through Tom. Now in 2023 I again needed a mortgage. I reached out to Tom again and luckily for me, he was still in the mortgage business. I can't praise Tom enough! I'm a demanding person who thrives on details and and I have zero tolerance for folks who "let things fall through the cracks." Tom and his Team are VERY detailed orientated and will service you with tremendous professionalism. I can't say en... read more

Business response:

Rod, your kind words mean a great deal to me. I sincerely appreciate the trust you have in my team and I. Thank you for the review and for the recommendation! Call me anytime. 

Samuel J Sletten's profile image
Samuel J Sletten 
a year ago

10/10, great experience working with Dan Rogers and his team. They worked quickly and cohesively to put together my loan and addressed any obstacles or questions that came up immediately. As a first time home buyer I felt they were patient with my questions and inexperience, I will absolutely be recommending this team to my friends. 

Business response:

We truly appreciate the opportunity to help you close on your first home. 

Annalise Dailey's profile image
Annalise Dailey 
a year ago

Alex did a great job. He made things super easy to understand and as stress free as possible for my fiancé and I. Super helpful with answering any questions we had and helping us through all the necessary steps to close on our home. 100% recommend! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,527 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.