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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,532 reviews
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staylor7020's profile image
staylor7020 
a year ago

I have used Tom on a few different refinance issues with my primary home. He and is his team are extremely responsive and helpful. I was under a tight time table and Tom helped me get a HELOC within a few weeks. He answered the phone personally at 10 PM on a Saturday to help me fix an issue. Very knowledgeable. I would suggest you give his team a try if you need any mortgage help. Tom know what he is doing. 

Business response:

Thank you so much for taking the time to write this kind review! I really appreciate the trust you have in me and my team - Always happy to help! 

Leslie Gillis's profile image
Leslie Gillis 
a year ago

Had a bad experience previously with a lender, then I was referred to Guarantee Rate. He listened to my situation, and moved with intention to help make up the time we lost to get us approved and in our home. We felt taken care of, and he earned our trust! Thank you :) 

BaileyHamilton15's profile image
BaileyHamilton15 
a year ago

Jennifer was the absolute best!! Being a first time homebuyer, I was concerned of the interest rate especially in the world we are in today. Her rate was extremely competitive and the preapproval process was within 24 hours. Her team made the process as easy as it could be and kept us updated on the process! 

mandianme0's profile image
mandianme0 
a year ago

Kamna and her entire team are very helpful, patient and responsive. She was very quick in getting us the pre-approval. She helped us close on time. I would highly recommend Kamna. 

bfiorel's profile image
bfiorel 
a year ago

This was my third home purchase with Tom, and it couldn't have gone smoother. He always responded quickly when I had questions and would call to check in. I had a very fast closing, and Tom made sure everything was prepared well ahead of time. 

Business response:

Thank you for the kind words and review! I'm happy my team and I were able to make it a smooth purchase process. Call me if you need anything. 

Emily Riley's profile image
Emily Riley 
a year ago

Travis and his whole team was great to work with easy , fast and always communicate with us during the whole process. Guarantee rate is excellent ! 

Wendell B. Koger's profile image
Wendell B. Koger 
a year ago

From the moment my wife and I were referred to Mr. Buerkert, he was extremely quick to respond. Any questions were met friendly and professionally by Jon. Mr. Buerkert kept us updated weekly on the process, and made the home purchase a breeze. Most of all, is Jon's complete honesty. We will definitely be using his services in any future purchases or refinancing. Jon gets it done, the way it should be. 

andrea y ng's profile image
andrea y ng 
a year ago

We worked with Jordan on our multi-family purchase in NYC. Jordan was recommended to us as a creative problem solver, and he absolutely lived up to his reputation! We ran into a number of issues during the purchase/closing process - every time something popped up Jordan was able to present us with an effective solution. Jordan's experience in the area was also valuable as we were dealing with issues with the property, including open violations. Throughout the process Jordan was proactive, communicative, and his reliability m... read more

Business response:

Thank you! Such a pleasure working with you and I appreciate your kind words! Looking forward to working again with you both soon! 

Shawana Thomas's profile image
Shawana Thomas 
a year ago

Michael and his team were so transparent and responsive. This was a stressful process but I felt so supported. They had my back the entire time and never gave up on me. I’m a black single mom. I wasn’t sure if I’d ever be able to own a home. Michael and his team help made it possible. I will be forever grateful. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,532 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.