Guaranteed Rate's cover image
Claimed

This profile has been claimed by the business owner or representative.

Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,542 reviews
Select a rating
Megan's profile image
2 years ago

I am a first time home buyer and bought the house without a realtor. Teresa was amazing guiding me through the process to ensure the process ran smoothly. She was a great reference whenever I had questions. I work nightshift and she was always reachable/flexible with my availability. Highly recommend. 

Business response:

Thank you so much Megan!!! I was a pleasure working with you to get you into your new home. 

Jonathan paramo's profile image
Jonathan paramo 
2 years ago

Kelly was there every time I had a question and assisted me every step of the way until I received my keys to my new home. Kelly continues to assist me till this day. I would highly recommend her!! 

Business response:

Thank you so much for taking the time to leave a review, Jonathan! 

Sarah's profile image
2 years ago

Tom Lavallee came highly recommended from a friend who knew I was a first time home buyer. In addition to offering the lowest rates, he was also incredibly responsive and worked after hours which was especially helpful for those of us stuck in meetings throughout the day. Highly recommend Tom. 

Business response:

Thank you for the nice review Sarah! Always happy to help anytime you have questions and thank you for the recommendation, as well! 

Adam Linthicum's profile image
Adam Linthicum 
2 years ago

As a self-employed, first-time home buyer, I was terrified of buying my first home. Everything from the rates, insurance, financials, and the industry lingo was new to me and very overwhelming. Brian went above and beyond to make sure I understood every little step along the way, which helped make the home buying process much less scary. Most calls with Brian would start with me being uneasy and uncomfortable, and by the time I would get off the phone with Brian, I would feel empowered and excited. If you need an honest, exp... read more

moniquerlaban's profile image
moniquerlaban 
2 years ago

Jon has great customer service skills. He is honest, responsive, and willing to answer all of your questions in a timely manner. I was a first-time home buyer that had quite a difficult experience with the seller and multiple home inspections. Jon was able to help me through every obstacle and was the go-to person for most of my concerns. He is trustworthy and reliable. I highly recommend Jon! 

Nicholas D'Anna's profile image
Nicholas D'Anna 
2 years ago

If I could give 10 stars I would. Marc has been nothing but an enormous help to me and my family while getting our home. Truly amazing! Can’t thank you enough!! 

Amrita sony01's profile image
Amrita sony01 
2 years ago

Kamna helped us to buy our second property. She guided us on what would be best way to proceed with. She was right on time and top of everything to make sure we have everything that we need to close this deal. 

Alexis's profile image
Alexis 
2 years ago

Joseph and his team were absolutely delightful to have on our side trying to get a house in the current market where interest rates are rising rapidly. They proactively reached out to my husband and I, and were able to anticipate our needs and calm our worries. I work in the industry and will say there are many lenders out there that do not show the compassion and commitment that Joseph and his team do. Would highly recommend! If I ever go house hunting again, I know exactly who I will call. Thank you all for your amazing se... read more

Business response:

Thank you so much for the great review, you guys certainly made things easy on us by being so prompt and thorough! We are so excited for you to get into your new home and if I can ever be of service again please do not hesitate to call! 

rmaustin2's profile image
rmaustin2 
2 years ago

I needed to refinance my home and Josh at Guaranteed Rate made it happen. From beginning to end it was a fast and easy process. And if you are a Veteran they make the process with the VA extremely easy. I tell all my friends to use Guaranteed Rate. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,542 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is open now. It will close at 5:00 p.m.