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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,561 reviews
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ericfarner28's profile image
ericfarner28 
2 years ago

Kim took great care of me, if she didn’t know the answer to a question i had she knew someone with the company who did and they got back with me within the hour! 

lora lewis123's profile image
lora lewis123 
2 years ago

I can only say that Eric and his staff were on point from day one. My husband and I were being strung along by another Lender but Eric at Guaranteed rate swept in and closed the deal. They made the process smooth from the start. We closed the deal to purchase our first time home in 14 days. These guys know how to get the job done in a professional and courteous manner. Eric and his staff made us feel like they were giving us the attention we needed. Guaranteed Rate walked us through the process with such care from beginning ... read more

rcjagarlamudi's profile image
rcjagarlamudi 
2 years ago

The entire process was effortless. The interest rate was competitive with no closing costs. The cycle time from start to closing the deal was short. The team was responsive to my questions and kept me informed. 

Business response:

Thank you for the review and for trusting me and my team for your refinance! Glad to hear it was a smooth process. Call me if you have any questions. 

Simon alex85's profile image
Simon alex85 
2 years ago

Kristina has closed several loans for me always delivers . Most recently she helped us close on our home purchase in modesto is very knowledgeable and went above and beyond in the process extremely satisfied with her and her team. 

Anna Sembos's profile image
Anna Sembos 
2 years ago

I got a mortgage at the best possible rate with a very tight timeline. Tim Martin is extremely knowledgeable of the market. He guided me throughout the process and moved very quickly to meet all deadlines set by the seller. 

erinec76's profile image
erinec76 
2 years ago

Tom is one of the most responsive professionals that I have ever dealt with. He answers questions quickly and follows up often - he walks you through the process each step of the way. Tom is the best of the best. 

Business response:

Thank you for your kind words and review - it's always great working with you. I really appreciate the trust you have in me and my team. Reach out anytime with any questions. 

Mike de la Hoz's profile image
Mike de la Hoz 
2 years ago

We were referred to Kelly by our financial planner. She was the best recommendation we could have received. She walked us through the process of purchasing our home and helped us every step of the way. All phone calls, text messages, and emails were answered promptly even during the weekends and evenings. Her patience with many, many questions never wavered and we never felt like just another customer. We highly recommend Kelly. 

Adrian Encarnacion's profile image
Adrian Encarnacion 
2 years ago

Alex is an amazing person. He helped us out and got us our first home! He was there with us through the process and was always there if we had any questions. He made us feel comfortable and it felt like we’ve been friends for years! Definitely would recommend Alex to anyone who’s looking into getting a home. 

Talia Chakraborty's profile image
Talia Chakraborty 
2 years ago

Sam and his team were so great with our investment property 2-flat in Pilsen that we decided to work with them again for a single family home purchase in Rogers Park. This market was nuts so we needed things done FAST to appeal to the seller. They were able to get things done as fast as 21 days if needed, despite having to go through a monstrous amount of paperwork. Sam and his team are easy to talk to and communicate efficiently and responsively. We will absolutely use them again when the time comes down the road to pick up... read more

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,561 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.