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HANSONS

4.5

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Location details

256 Airport Industrial Dr, Ypsilanti, MI, 48198, United States

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4.5655 reviews
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Robert G.'s profile image
Robert G. 
4 years ago

The contractors did everything they where supposed to and did an excellent job. Hanson on the other hand should understand that a finale cost is just that, not a finale cost plus some. Hanson also needs to document what is to be done and provide accurate information to the contractors. The most important thing Hanson should learn is when you ask a customer about a job that was done and they explain to you an issue. Then you all realize you messed up on the communication with the contractor and tell your customer that you wil... read more

Business response:

Robert, Our sincere apologies for any delay you are experiencing. Can you please contact customerfeedback@hansons.com including your contact information so we are able to escalate the issue? Thank you 

Tricia's profile image
Tricia 
4 years ago

Excellent job installing my windows! The installation team went above and beyond! 

Business response:

Thank you Tricia! 

Mark F.'s profile image
Mark F. 
4 years ago

Outstanding work. Crew was polite and professional. 

Business response:

Thank you Mark! 

Eric N.'s profile image
Eric N. 
4 years ago

Good communication 

Business response:

Thank you Eric! 

Don F.'s profile image
Don F. 
4 years ago

It was just ok not happy with the trim/finish, they didn't clean up very well and a one day job turned into two weeks with many excuses 

Business response:

Don, our sincere apologies. I have sent your comments to our management team to review and address. 

Mike H.'s profile image
Mike H. 
4 years ago

The crew was very friendly and professional. The sales person, Jason, did a great job of explaining the many options offered by Hanson's including types of roofing materials, the guarantee, and financing options. Let's be clear: the cost is not cheap but you get what you pay for. Overall, my wife and I were/are very pleased with the entire experience. 

Business response:

Thank you Mike! 

Janet's profile image
Janet 
4 years ago

They were fantastic! Great company to go through, I couldn’t be happier 

Business response:

Thank you Janet! We're glad to hear it! 

George's profile image
George 
4 years ago

Awesome. Service. Got work done a full month ahead of schedule. Guys came did what that had to left. Very quick. 

Business response:

Thank you George! 

Robert W.'s profile image
Robert W. 
4 years ago

Got a roof from Hansons in 2016 and followed up on getting my Living Room Window and my Family Room Window replaced. Happy that I got my roof from Hansons in 2016 and happy that I got my windows, always recommend them, great company and great people! I got a follow up call just as promised (thanks Lori I had a great experience). Robert W 

Business response:

Thank you for your business Robert! 

Frequently asked questions about HANSONS

How is HANSONS rated?

HANSONS has a 4.5 star rating with 655 reviews. 

When is HANSONS open?

HANSONS is open now. It is open 24/7.