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HANSONS

4.6

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Location details

2707 S Carolyn Ave, Sioux Falls, SD, 57106, United States

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4.6690 reviews
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Leyla S.'s profile image
Leyla S. 
a year ago

Today the window measurements were exacted and the man who did them was very considerate and professional. He called 15 minutes before he arrived. He was knowledgeable and professional. A great company and team. 

Business response:

Thank you for taking the time to provide feedback. We're glad to hear about your positive experience with our team. 

Jan S.'s profile image
Jan S. 
2 years ago

Very disappointed with this company. After waiting a number of weeks for materials, a date was set to remove a tub and install a new shower. On the date scheduled, we were told the installer would arrive somewhere between 8 and noon. About 9:00 we received notice the vehicle had broken down and installation would need to be pushed back a week or two. This is not acceptable. I could see pushing back a day or two, but not any longer. Once a date has been set and arrangements such as rearranging rooms to access the bathroom, ... read more

Amanda B.'s profile image
Amanda B. 
2 years ago

This has been the most frustrating experience of my life! I have no idea how they can have such a high review rating when their service has been HORRIBLE!!! Trying to get a response from them is like pulling teeth! I will NEVER Recommend 1800 Hansons to Anyone! If I could give them a zero star I would! Don't waste your time or money with them and you will save yourself a Giant headache!! We're 8 months out from ordering our window. This whole process has been Absolutely Awful since we decided to go with 1800 Hansons!! We JUS... read more

Stephanie T.'s profile image
Stephanie T. 
2 years ago

Ordered today. No install yet. 

Kathy S.'s profile image
Kathy S. 
2 years ago

Never was able to speak with management about getting our window adjusted..The window crew did come back and adjust the window...that crew was not the problem. The siding crew was the problem from leaving personal and extra supplies in your driveway and yard.Took several phone calls of complaints and pictures to get everything resolved. 

Loretta G.'s profile image
Loretta G. 
2 years ago

Very helpful without high pressure selling. Answered all my questions. He sold me three windows 

Loretta G.'s profile image
Loretta G. 
2 years ago

No high pressure salesman trying to sell me something I don’t want. Very friendly, helpful, and knowledgeable about Hansons fine products. 

Business response:

Thank you Loretta! 

Jeanne D.'s profile image
Jeanne D. 
2 years ago

The worst company ever to work with!!!! Started our project Sept 2022 and still not finished! Horrible communication if any at all. 

Business response:

Jeanne, I have escalated to our management team 

Vicki And Steve H.'s profile image
Vicki And Steve H. 
3 years ago

Excellent company,,excellent people,,5 star all the way 

Business response:

Thank you Vicki and Steve for your review! 

Frequently asked questions about HANSONS

How is HANSONS rated?

HANSONS has a 4.6 star rating with 690 reviews. 

When is HANSONS open?

HANSONS is open now. It is open 24/7.