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HANSONS
- Windows Installation
- Grimes, IA
About this business
Location details
3405 SE Crossroads Dr. #A, Grimes, IA, 50111, United States
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Ryan did a great job explaining the installation process and breaking everything down for us. We appreciate his knowledge.
Business response:
Thank you for your review, Jane. We appreciate your feedback about Ryan's knowledge and clear explanation of the installation process.
I am disappointed to say the least. I would not use them again or recommend them. One window was poorly removed and repair to siding was caulked like a 3 year old did it. I requested assistance with that repair and got the run around. All I wanted was an answer. Today they said they will not fix it. I wish they would have just left the caulking off and would have called a professional. I would not ever use them again.
Business response:
We are disappointed to hear about the poor window removal and caulking work. Please contact us at (319) 519-4297 to discuss this further.
My experience with Hansons was wonderful The salesman was professional and knowledgable about windows with many years of experience. Friendly and able to handle all my questions and show me a good quality product. I was very impressed. Thank you Hansons for making the purchase a dream com true.
Business response:
We are delighted to hear about your wonderful experience with our professional salesman and quality windows, Rick! Thank you for choosing 1-800-HANSONS.
Roger was very friendly with a helpful attitude. hHs demeanor was professional and answered all my questions. He directed ice in the whole process of ordering the windows and paying for them. He was knowledgable and computer literate. A very accomplished salesman with an active and charming personality. Thank you Roger and thank you Hansons. Rick Miller, Des Moines, Iowa
Business response:
We are delighted to hear about Roger's professional service and helpful attitude. Thank you for choosing 1-800-HANSONS for your windows!
Roger was on time, answered my questions and was patient with us. We don’t make big decisions on the spot. I think he understood this.
Business response:
We are delighted to hear Roger provided patient, timely service and addressed your questions thoroughly. Thank you for sharing your positive experience.
Juan group did a great job installing the window on a partially raining day. Took the time to do it right even with rain delay. Explained the windows and cleaned up after the work was done.
Business response:
Thank you immensely for sharing your experience with us. We appreciate your feedback and are glad to hear that our team did a great job installing the windows, even with the rain delay.
Was very friendly and on time waited for me even tho I my self was running behind
Business response:
Your positive feedback is greatly appreciated, Dominik. Thank you for sharing your experience with us!
Was great I was even running behind and he waited for me to arrive
Business response:
We're delighted to hear you had a great experience with us, Dominik. Thank you immensely for your feedback.
Terrible company!!! Issues with windows i got. Its cracked, inside and out outside of the window is different color, not the right size, not the right quality. The frame of the window was supposed to be changed but wasn't. At that time i told the installers to stop as this isn't what we ordered/wanted. Someone was supposed to come the next morning never did. I have been calling everyday for a week multiple times a day and no responses back from anyone. Each time they say that a regional manager is going to call me but no ph... read more
Business response:
Your concerns are noted. We apologize for falling short of your expectations. Your file has been escalated to management. Thank you.
Frequently asked questions about HANSONS
How is HANSONS rated?
HANSONS has a 4.5 star rating with 576 reviews.
When is HANSONS open?
HANSONS is open now. It is open 24/7.