Harbor Village Apartments
2370 Harpoon Court, Richmond, VA 23294
https://www.liveharborvillage.com/
Open now:1:00 pm - 5:00 pm
About
WELCOME TO HARBOR VILLAGE Tucked comfortably into Richmond’s West End, Harbor Village offers you the serenity of a secluded setting with convenient access to all areas of the city. When you come into Harbor Village, you will enjoy not only convenient location, but also quality service, a helpful staff, and the generous amenities of a carefully planned, multi-million dollar renovation.
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Denise Leblanc W. on BirdEye
6 months ago
08/09/2019, 10:26 AM
Lived here for 19 months! Office staff and maintenance staff exceptional and professional! Special thanks to Dave in Maintenance.. We would still be living there had we not had to move back to NH. Complex is tucked away and quiet, count on ducks and geese and their ducklings stopping by your patios, be sure to have some feed ready! LOL! Trash was a big issue and parking was way too minimum. If you follow the parking rules you won't get towed, simple as that. Overall a good place to call home.
Nathan E. on Apartments
8 months ago
06/25/2019, 05:12 AM
SPLIT DECISION or DECISION TO SPLIT
I will try to be as fair and impartial as I can, regarding my three year stay at Harbor Village.
The Positives;
First, let me say that the maintenance team here is great, especially Dave, that guy can fix anything, and fast. When we first moved in, the cost of living was very low, but appropriate to the square footage. I have found the management team here is pleasant to deal with and responsive. The accommodations are a bit spartan, but again the original price reflected that. I have never had any trouble parking and my cars have never been towed, like other reviewers. This place is nestled away in an area that is amazingly convenient to anything you might need (shopping, highways). And the fauna (ducks, geese, and squirrels) give the place a Woodland feel in the middle of suburbia.
The Negatives;
* The prices for have far outpaced the quality of conditions here.
* These apartments are not even remotely competitive at this price point.
* While the management team is pleasant and responsive, they are either incapable or unwilling to resolve several issues that plague this complex.
Specifically, they prefer to assess $35-$40 fines for dumping trash next to the complex's only compactor, which is routinely out of service (have the pictures to prove it!!). Once is an instance, twice is a coincidence, but this problem is a regular occurrence. So, what are residents to do in these circumstances? Written letters from the management team have suggested that you stockpile your waste in your apartment until the issue is resolved, which has often taken more that a week (YUCK!!) Also, we were told in writing that we would be assessed a $50 fine if we would not let a construction company in our apartment to remodel at THEIR convenience. I wish I was kidding, but it has become par for the course here. I can only speak for my own experience, but I have not received the "quiet enjoyment" of the property that I have been paying for and am unconvinced that potential residents will either.
A note for management...
Please don't thank me for taking the time to express my concerns in this forum. If you are genuine about making this a quality place to live, work purposefully to resolve the issues expressed by your tenants rather than acknowledge them and explain why you won't be.
naresh a. on BirdEye
a year ago
03/19/2019, 07:28 AM
One of the best places to live in. Service is spot on and all the staff members are courteous
raja K. on BirdEye
a year ago
03/12/2019, 22:14 PM
Fast service... Best place to live... Very happy with this place....
Amar E. on BirdEye
a year ago
03/01/2019, 14:54 PM
Good save neighborhood, service is always available
Sarah K. on BirdEye
a year ago
02/16/2019, 08:49 AM
The office staff is friendly, and maintenance is so quick and responsive when there are issues. The pool is nice too!
Denise Ferreira Souza on Facebook
a year ago
12/18/2018, 04:20 AM
I have just good things to say about Harbor Village amazing staff very friendly and in specific Lindsay Alls helping me with such a professionalism, I was so thankful.
Appreciate your caring, phone calls and your dedication.