Nathan E. on Apartments
8 months ago
06/25/2019, 05:12 AM
SPLIT DECISION or DECISION TO SPLIT
I will try to be as fair and impartial as I can, regarding my three year stay at Harbor Village.
First, let me say that the maintenance team here is great, especially Dave, that guy can fix anything, and fast. When we first moved in, the cost of living was very low, but appropriate to the square footage. I have found the management team here is pleasant to deal with and responsive. The accommodations are a bit spartan, but again the original price reflected that. I have never had any trouble parking and my cars have never been towed, like other reviewers. This place is nestled away in an area that is amazingly convenient to anything you might need (shopping, highways). And the fauna (ducks, geese, and squirrels) give the place a Woodland feel in the middle of suburbia.
* The prices for have far outpaced the quality of conditions here.
* These apartments are not even remotely competitive at this price point.
* While the management team is pleasant and responsive, they are either incapable or unwilling to resolve several issues that plague this complex.
Specifically, they prefer to assess $35-$40 fines for dumping trash next to the complex's only compactor, which is routinely out of service (have the pictures to prove it!!). Once is an instance, twice is a coincidence, but this problem is a regular occurrence. So, what are residents to do in these circumstances? Written letters from the management team have suggested that you stockpile your waste in your apartment until the issue is resolved, which has often taken more that a week (YUCK!!) Also, we were told in writing that we would be assessed a $50 fine if we would not let a construction company in our apartment to remodel at THEIR convenience. I wish I was kidding, but it has become par for the course here. I can only speak for my own experience, but I have not received the "quiet enjoyment" of the property that I have been paying for and am unconvinced that potential residents will either.
A note for management...
Please don't thank me for taking the time to express my concerns in this forum. If you are genuine about making this a quality place to live, work purposefully to resolve the issues expressed by your tenants rather than acknowledge them and explain why you won't be.