Hard Rock Hotel & Casino

4.2

Hotels
Sioux City, IA

About this business

Hospitality Hotels

Location details

111 3rd St, Sioux City, IA, 51101, United States

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4.29,867 reviews

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Cheryl

5 years ago

We paid for a deluxe room but room was nothing special so should have gone with a standard room. The towels looked dingy and no Kleenex. Room on fourth floor was quiet and bed comfortable though.

Business response:

Thank you for your feedback, Cheryl. I have passed your comments on to our housekeeping team for review. I am delighted that you enjoyed our luxury bedding and we look forward to welcoming you back soon!

Sheri

5 years ago

Rooms are way cool with high ceilings and brick walls. Disliked loud music frim midnight to 3:00 a.m. nit sure if it was the hotels ovedhead music ir a guest having a party. Was horrible!!!!

Business response:

Sheri, thank you for taking the time to tell us about your stay. We're sorry to hear about the music from another room and that it kept you awake, but we hope that you were able to get in touch with security to find the source. We do hope that you will be back to stay with us again in the near future.

Anonymous

5 years ago

EHHH The room had a funny nasty smell. Luckily they upgraded us to a better room. still had a not fresh odor.. Resturant not great.. took tooo long. Food was less than average for the price.

Business response:

Thank you for taking the time to leave us a review. We would like to hear more about your stay - if you would, please send us a private message on Facebook or contact us on our website. We do hope that we will see you in the future.

Sandra

5 years ago

Amazing. The room was awesome.

Business response:

Thanks for the rockin' review, Sandra! We're thrilled to hear that you enjoyed your stay, and we look forward to seeing you again soon.

Denise

5 years ago

Business response:

Denise, we're so glad to hear that you enjoyed your stay with us. Thanks for taking the time to leave us a review, and we look forward to seeing you again soon!

Anonymous

5 years ago

Business response:

Thanks for the 5-star review - you rock! We hope to see you again soon.

Anonymous

5 years ago

Business response:

Thank you for the 5-star review! We look forward to seeing you again soon.

tammy

5 years ago

5 stars The staff was amazing and went above and beyond. They brought a coffee pot up (sanitized in a bag) but didn’t have the creamer I like and they thought they had, so gave me a free coffee card for the restaurant! Plus, they have amazingly soft pillows!

Business response:

Thanks for taking the time to leave us a review, Tammy! Our team members are happy to go above and beyond for our guests, and we're thrilled to hear that they were able to help you out with coffee. We hope that you will be back to see us again soon!

Norman

5 years ago

Nice little boutique hotel. Super great staff, decent restaurant.

Business response:

Thank you for the 5-star review, Norman! We're so glad to hear that you enjoyed your stay and had some great interactions with our team members. We look forward to having you back for another stay soon.