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121 Payne Stewart Dr, Branson, MO, 65616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I stayed in two different rooms- both had a different odor - maybe try some air fresheners. I heard from a friend that was staying in another room that her air conditioner was very noisy.
Business response:
Thank you for taking the time to share your feedback about your stay with us. We sincerely apologize for any inconvenience you experienced due to the odors in the rooms and the noisy air conditioner reported by your friend. We appreciate you bringing these issues to our attention, as it allows us to address them promptly. Our housekeeping team will investigate the odor concerns in the rooms you occupied, and our maintenance staff will inspect and service the air conditioning units to ensure they operate quietly. We strive to... read more
Business response:
Hi, Jennifer. Thank you so much for the review!
Bell Boys Overall stay was great. However, I’m almost certain that it is not Hilton policy that it is mandatory that the bell boys give me a cart and tell the customer they only work for tips. Upon arriving and leaving I requested a cart and was told the bell boy had to bring the cart. Although, some people would love the bell boys service, I personally have no issue with getting a cart and transporting me and my family personal belongings.
Business response:
Thank you so much for being our guest and sharing your experience. We do require our bellman to stay with the carts for liability purposes. Tipping is optional and is to each guest's individual discretion if they wish to leave one, there is nothing in our hotel stating that tipping is required nor should any of our staff be stating that it is. We apologize for any inconvenience. We appreciate your business and hope to be able to welcome you back to the Hiltons of Branson in the future for an improved experience.
Everything was great. ❤️
Business response:
Hi, Karen. Thanks for taking the time to share your positive experience. We appreciate it!
Business response:
Thank you so much John. We hope to see you again soon!
Business response:
Thank you so much Geoffrey. We hope to see you again soon!
The staff were professional and friendly. The accommodations were good and it was quiet for sleeping at night.
Business response:
Hi, Daniel. Thank you so much!
Great
Business response:
Thank you, Francis. We appreciate your review!
Business response:
Thanks so much, Linda, we are so pleased to hear of a great time at the Hilton Branson Convention Center. We hope you will consider us again upon your return to the area.
HCW Development LLC has a 4.3 star rating with 55,138 reviews.
HCW Development LLC is closed now. It will open tomorrow at 8:00 a.m.