This profile has been claimed by the business owner or representative.
121 Payne Stewart Dr, Branson, MO, 65616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Yes
Business response:
Thank you for the review
Business response:
Thank you for taking the time to provide a review of your recent stay, our management team continually monitors guest feedback so that we can improve our product and service. We are sorry to see that the stay was not as good as it could have been. We will investigate and look for ways to improve. We appreciate your feedback, time and business, and hope to welcome you back to the Hiltons of Branson in the future for an improved experience.
This was the first time I had ever stayed at a TRU by Hilton and I was very impressed! Staff was extremely friendly hotel was very very clean and the beds were comfortable. This particular TRU was close to several eating establishments and entertainment venues And we could’ve probably walked to anything that we desired! I will definitely be staying here again!
Business response:
Hi, Rick. We appreciate the kind words and are glad we could provide you with a positive experience!
Wonderful staff and incredible room, but the noise level from the train and street was unexpected and the heat cut off which made the room incredibly cold. Outside of those two things, we enjoyed it.
Business response:
Thank you for taking the time to provide a review of your recent stay, our management team continually monitors guest reviews so that we can improve our product and service. We are sorry to hear of the issues with the heater and the noise from the train and the traffic from the street. We have relayed your feedback to our Engineering team to follow up with heater in the room. We appreciate your feedback, time and business, and are sorry to have let you down. We hope to have the chance to be able to welcome you back to the Hi... read more
Room was beautiful clean and personable. We extended our stay and enjoyed each moment.
Business response:
Thank you for the kind words, we are glad you enjoyed your stay with us
Clean room
Business response:
Hi, Dyshanetta. Thanks for taking the time to share your positive experience. We appreciate it!
Our server in the breakfast room,Patrick, was so kind and thoughtful. We really appreciated him.
Business response:
Hi, Dianne. Thank you so much 😊
Yes, room clean. Everyone very nice.
Business response:
Hi, Wendy. Thank you so much 😊
HCW Development LLC has a 4.3 star rating with 55,096 reviews.
HCW Development LLC is open now. It will close at 5:00 p.m.