Hemet Hills Post Acute

Very Concerned Son 

on Caring

10 years ago

I am a friend or relative of resident Mother admitted after surgery. Staff is nice and may be capable. However, check other site reviews. Because this facility has a common reputation of being under staffed. My mother and another patient have told me the same remarks I have read online about difficulty in getting staff assistance, timely medication etc. I know in our case, pain killers arriving hours late and taking a day to check or get test done while with-holding new medications etc. Point is, by the time a doctor comes a... read more

retiredRN333 

on Caring

10 years ago

I am a friend or relative of resident No nursing staff was available to receive patient when she arrived -- family members had to assist the transport staff in getting patient transferred from gurney to bed. Family member had to sign for patient as NO staff from Manor Care was there to sign. No staff was present to orient patient to call bell or how to work bed. Patient contracted C-diff while in Manor Care, multiple other patients had active C-diff at this time. Poor technique was witnessed -- housekeeping without gloves or... read more

Becky16 

on Caring

12 years ago

I am a friend or relative of a resident My aunt was in Manorcare. It was horrible. Very poor communication. They were not clean at all. The place smelled so bad. My aunt ended up getting a decubitus ulcer on her bottom and it was bad. She kept falling out of bed. They wouldn't even check on her for hours, and she'd be lying on the floor. They did not allow rails there, or mats, so when she'd fall out of bed, she'd fall on the hard floor. That was awful. She got a lot of cuts and bruises in there. They could improve on the cl... read more

spunkinhead 

on Caring

13 years ago

I visited this facility I walked right in, was not greeted or asked who I was or who I was there to see. The facility appeared to be clean. I visited my mother in law twice while she was there and never saw a nurse come in and check on her or her roommate whom was paralyzed. My mother in law complained that the nurses were slow to respond when she requested assistance. At one point she had asked to have her bed sheets changed as she had not been bathed in 2 days and was laying in the same sheets. After waiting an hour for th... read more