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Henry's Collision Center
- Automotive
- Manchester, NH
About this business
Welcome to Henry's Collision Center Providing New Hampshire with quality repairs since 1926. We work on all make and models, and work with all insurance companies. Not going through insurance? No problem! There is no repair to big or too small. From the largest or collision repairs to small fender benders and door dings, we deliver quality workmanship and excellent customer service in your time of need. We’ve created a one stop shop to make the hassle of an automobile accident a little more convenient. As always no appointm... read more
Location details
330 March Ave, Manchester, NH, 03103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality The was very nice as usual. However, nobody seemed to notice that our WHEEHCHAIR VAN needed custom parts and not stock parts. So after waiting for parts to come in we brought the van in for work. It wasn't until AFTER the van was dismantled that they figured out that stock parts would not do the trick. So we had to start over with another repair shop costing us valuable time. We are disappointed to say the least. 2.5 Star : Customer Service See comments on first questi... read more
2.5 Star : Likely to Recommend 4.5 Star : Repair Quality 4.5 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend Sorry. 2.5 Star : Repair Quality There was a mix up with my original appointment (no parts were ordered for repair) and I had to be booked out two weeks later. Then they told me the date that my car would be ready and switched that to an earlier date leaving me paying for a rental car I no longer needed but had no way of picking up my car because of my work schedule and Henry's hours of operation. 3 Star : Customer Service I was happy that they squeezed me in a few weeks after my original appoi... read more
2.5 Star : Likely to Recommend My wife had an issue with a repair from Henry's also, a few years ago. 3.5 Star : Repair Quality Was not happy with the lack of Quality Control. Bumper was 1 inch out further in one side. Problem was corrected after I declined to accept my vehicle. 3.5 Star : Customer Service Donna was amazing, but didn't get the same level of service from other staff. 5 Star : Returned Clean
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality Service work great, communication with me was poor 2.5 Star : Customer Service I felt I needed to call to confirm the appointment I asked for a ride home when scheduling the appointment. The week before I was told I couldn't expect a ride home. Take my credit card - going to a bank was not convenient. 3 Star : Returned Clean
2.5 Star : Likely to Recommend Over priced compared to two other quotes and I do not like all the fees for credit card charges. Not being able to use a personal check as well was a turn off. With a professional setting, I was surprised to see a “cash only” or get hit hard on credit card fees pricing policy 4.5 Star : Repair Quality The repair was completed as instructed 1 Star : Customer Service The communication was very poor. I was upsold after receiving my quote and the price was different than what I expected and the per... read more
1 Star : Likely to Recommend I wouldn't recommend this shop due to the lack of detail. 2.5 Star : Repair Quality There is paint missing on the bumper cover that was repainted. There are sanding scratches on the drivers side rear door jamb from the prep work. The rear bumper cover doesn't line up properly. The quality of the paint is decent. The fit and finish of the overall project are mediocre at best. 3 Star : Customer Service Service was descent. The staff were easy to work with. The repair to considerably longer than exp... read more
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality An entire part of the repair was not fixed and they wanted me to pay for a 2nd diagnostic to even look at it again. 2.5 Star : Customer Service 0 Star : Returned Clean
0.5 Star : Likely to Recommend 3.5 Star : Repair Quality When I met with Henry’s Collision Center I was told that the person in charge of my case would call me every Thursday with updates. That never happened, I had to call every Friday morning for an update and sometimes did not get a call back until the following week. I choose to use this place because my insurance company recommended them and said if I did I would have a lower deductible, $300 less than if I chose a different shop. When my car was finished and I was payi... read more
Frequently asked questions about Henry's Collision Center
How is Henry's Collision Center rated?
Henry's Collision Center has a 4.8 star rating with 3,365 reviews.
When is Henry's Collision Center open?
Henry's Collision Center is closed now. It will open tomorrow at 7:30 a.m.