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Henry's Collision Center
- Automotive
- Manchester, NH
About this business
Location details
330 March Ave, Manchester, NH, 03103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
0.5 Star : Likely to Recommend Never gonna happen again, as a matter of fact my database has 3000 names and now they all know too. 4 Star : Repair Quality 0.5 Star : Customer Service Running a business is more than collecting money and insulting customers. As a Realtor I get to interact with many people and they will ALL hear about your business.
2 Star : Likely to Recommend 2.5 Star : Repair Quality felt as if Henry's estimator was new at it. Got my vehicle back had to point out that the scratches on the plastic covering of the bumper wasn't there before the accident. Was told it was not in the insurance companies adjustment. I mean I thought they told me that the estimate from the other parties insurance company was a starting point. Was under the impression that Henry's was to look at the damages and tell the insurance company how much it would cost to fix. I was ... read more
2.5 Star : Likely to Recommend 1 Star : Repair Quality 4 Star : Customer Service 4 Star : Returned Clean
2.5 Star : Likely to Recommend 4 Star : Repair Quality 1.5 Star : Customer Service 4 Star : Returned Clean
0 Star : My Experience My tailgate was dented during the visit. They took no responsibility for it. Minor scratches were noted at drop off, but no dent. Dent was obviously on return. Very disappointed 0.5 Star : Likely to Recommend Vehicle was damaged at your shop wouldnât recommend to a friend 0.5 Star : Repair Quality 0.5 Star : Customer Service Truck at your shop, and customer service rep said âoh wellâ 5 Star : Returned Clean
0 Star : My Experience Please don't contact me. Basically, every time I contacted Henry's to get an update on my car, I was told it would be another week and a half. I was told that three times. Our rental coverage ran out and we could not afford to rent on our own. I had to scramble to get rides to and from work. Finally, when I was told my car was ready, I couldn't get there in time to get it by 5:15 because of a fatal accident in Hooksett on 93 and I was stuck,in traffic. No one was willing to wait a few minutes to help m... read more
2.5 Star : Likely to Recommend 5 Star : Repair Quality 1.5 Star : Customer Service 5 Star : Returned Clean
0 Star : My Experience Have used Henry's exclusively in the past and vehicles were always delivered above expectations. This recent visit the vehicle was not ready on time, when delivered mechanical items were not functioning properly and had to be returned, and the passenger door on the vehicle where the work was done does not operate as smoothly as it did prior to the accident. I don't know if there has been a change in ownership or management in the past few years, as I have not had any occurrence for quite some time, but... read more
0 Star : My Experience I went to pick up my suv after not having it for 4 days and the back hatch was fixed but someone never even looked or touched the bumper for repair so I had to leave my car so they could bring it back in 0.5 Star : Likely to Recommend 5 Star : Repair Quality 1.5 Star : Customer Service The older women at the front desk seemed to have an attitude and that you were bothering her day every time I went in
Frequently asked questions about Henry's Collision Center
How is Henry's Collision Center rated?
Henry's Collision Center has a 4.8 star rating with 3,514 reviews.
When is Henry's Collision Center open?
Henry's Collision Center is closed now. It will open on Monday at 7:30 a.m.