This profile has been claimed by the business owner or representative.
Henry's Collision Center
- Automotive
- Manchester, NH
About this business
Location details
330 March Ave, Manchester, NH, 03103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 0.5 Star : Customer Service 0 Star : Returned Clean
2 Star : Likely to Recommend I had to bring the vehicle back to correct issues. The original estimate was nearly 2000$ less than the final cost to my insurance company. Then additional claim was made to correct something that should have been taken care of. 2.5 Star : Repair Quality 3 Star : Customer Service 5 Star : Returned Clean
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality The was very nice as usual. However, nobody seemed to notice that our WHEEHCHAIR VAN needed custom parts and not stock parts. So after waiting for parts to come in we brought the van in for work. It wasn't until AFTER the van was dismantled that they figured out that stock parts would not do the trick. So we had to start over with another repair shop costing us valuable time. We are disappointed to say the least. 2.5 Star : Customer Service See comments on first questi... read more
2.5 Star : Likely to Recommend 4.5 Star : Repair Quality 4.5 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend Sorry. 2.5 Star : Repair Quality There was a mix up with my original appointment (no parts were ordered for repair) and I had to be booked out two weeks later. Then they told me the date that my car would be ready and switched that to an earlier date leaving me paying for a rental car I no longer needed but had no way of picking up my car because of my work schedule and Henry's hours of operation. 3 Star : Customer Service I was happy that they squeezed me in a few weeks after my original appoi... read more
2.5 Star : Likely to Recommend My wife had an issue with a repair from Henry's also, a few years ago. 3.5 Star : Repair Quality Was not happy with the lack of Quality Control. Bumper was 1 inch out further in one side. Problem was corrected after I declined to accept my vehicle. 3.5 Star : Customer Service Donna was amazing, but didn't get the same level of service from other staff. 5 Star : Returned Clean
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality Service work great, communication with me was poor 2.5 Star : Customer Service I felt I needed to call to confirm the appointment I asked for a ride home when scheduling the appointment. The week before I was told I couldn't expect a ride home. Take my credit card - going to a bank was not convenient. 3 Star : Returned Clean
2.5 Star : Likely to Recommend Over priced compared to two other quotes and I do not like all the fees for credit card charges. Not being able to use a personal check as well was a turn off. With a professional setting, I was surprised to see a “cash only” or get hit hard on credit card fees pricing policy 4.5 Star : Repair Quality The repair was completed as instructed 1 Star : Customer Service The communication was very poor. I was upsold after receiving my quote and the price was different than what I expected and the per... read more
1 Star : Likely to Recommend I wouldn't recommend this shop due to the lack of detail. 2.5 Star : Repair Quality There is paint missing on the bumper cover that was repainted. There are sanding scratches on the drivers side rear door jamb from the prep work. The rear bumper cover doesn't line up properly. The quality of the paint is decent. The fit and finish of the overall project are mediocre at best. 3 Star : Customer Service Service was descent. The staff were easy to work with. The repair to considerably longer than exp... read more
Frequently asked questions about Henry's Collision Center
How is Henry's Collision Center rated?
Henry's Collision Center has a 4.8 star rating with 3,757 reviews.
When is Henry's Collision Center open?
Henry's Collision Center is open now. It will close at 4:30 p.m.