Heron Club at Prestancia

Savannah J 

on AplaceForMom

10 months ago

[name removed] is so very nice and very attentive of the needs Im looking for. She is very kind, caring, and puts others needs before hers. She makes sure to accommodate the needs of her staff and her residents to have the best possible building. 

Tony Edwards 

on AplaceForMom

10 months ago

Very clean ,staff was very friendly. residence seem to be very well taken care of. staff had no issues answering any questions asked. [name removed] was the outstanding host really seem to care about the residence. 

Trish Mostoller 

on AplaceForMom

10 months ago

I toured the facility with [name removed]. Her vibe immediately put me at ease. She was personable, patient and very attentive. When the time comes, finding the right facility for my Mom is a priority. I left feeling as though our needs would be met by everyone, and that [name removed] would see to it. 

Laura C 

on AplaceForMom

10 months ago

As a frequent visitor to a friend in memory care at Heron Club, I want to give a shout-out to the facility's receptionist, [name removed]. From my perspective, she is the linchpin there. Beyond normal office duties, Bridget assists everyone--visitors, residents, and employees--with a myriad of problems, needs, and questions. She responds appropriately and kindly to memory care residents, even when busy with other responsibilities. [name removed] is the facility's memory bank, having been there longer than most. Her experienc... read more

Todd 

on AplaceForMom

10 months ago

What we like the most about Heron Club at Prestancia are the staff members there, they are great and they really do a great job. Based on the experience we have had so far, we would recommend this community to other families who are looking for a place for their loved ones. 

Anonymous 

on AplaceForMom

a year ago

Our family had an in person tour with Heron Club at Prestancia, and overall from what we saw on the tour we thought it was a good tour experience. 

Anonymous 

on AplaceForMom

a year ago

I would recommend it to anyone that has mental health issues and smokes. I'm satisfied but not overly enchanted. The food is above par, the staff is sufficient, the grounds are beautiful but the building needs a face lift. 

anonymous 

on AplaceForMom

a year ago

I selected them out of a group of 7 different places that I visited. Heron Club was wonderful and I had hoped my mom could make the transition, but for various reasons she balked. She now receives daily care in her home. The staff seemed genuinely caring of the residents. All in all, a nice feeling as you walk in the door. Not at all depressing as some places I visited. Also, not so large that it was overwhelming. 

Jerra 

on AplaceForMom

a year ago

This was by far the best out of all the communities I looked at. I was impressed with their friendliness, the way they were willing to accommodate my loved one, and their helpfulness. The staff were very empathetic towards the family even after my loved one passed. I couldn't have asked for a nicer staff or experience. The residents had choices to choose from for meals, and there were three meals a day. The meals that are delivered to the resident's rooms could be improved a bit to ensure the temperature is still hot for the... read more