Heron Club at Prestancia

anonymous 

on AplaceForMom

3 years ago

Our family had an in person tour and Heron Club is just a beautiful facility, it is amazing and sits on a large piece of open land. Everything about it was wonderful. 

anonymous 

on AplaceForMom

3 years ago

We chose Heron Club because of the overall appearance of the facility, the friendliness of the staff members, and they were willing to take a chance on my sister. The only thing I have trouble with is sometimes the communication is not great with getting questions answered, so that is something that could definitely be improved on. I would recommend them to others. 

anonymous 

on AplaceForMom

4 years ago

Most of our experience has been pretty good, the community is kept clean and the staff members are friendly however they are having some issues with staffing. At times they are short handed and the care services are okay, they recently have gone through changes. We have spoke with a lot of the residents there and it seems like the meals are a big problem. They have issues with the food quality as well as it being served cold at times. However, they have a great activities social director who is very caring and vivacious with... read more

Sylvia 

on AplaceForMom

4 years ago

The location was good for our family The staff have been friendly. The rooms are nice. They're efficient and have a screened in porch, which my loved one enjoys. It's been very clean, and her room was freshly painted. It's just a good feeling when you first walk in. 

Margo T 

on AplaceForMom

4 years ago

What a great experience ! I had to find a place for my 93 year old Aunt when she came out of the hospital and could not live on her own anymore. Heron Club made the transition stress free. I was not able to be there in person and they literally rolled out the red carpet for her arrival. Instead of wanting to go home, she wants to stay there! She feels like she is on vacation. They sent videos of her apartment and her arrival, insuring my peace of mind! I could not be more impressed and happy with my choice ! 

Anonymous 

on AplaceForMom

5 years ago

Very nice. This might be the one we choose. Will try to get Mom in to visit. If positive we will proceed with arrangements unless something else makes us re-think. 

mary e lemieux 

on AplaceForMom

5 years ago

i was three for respite care over the Christmas holidays. I found it very nice and the people very nice. The staff was very helpful willing to do whatever I needed whenever I asked. 

Dr and Mrs Haas 

on AplaceForMom

5 years ago

My nephew and myself recently placed my sister at the Heron Club in Prestancia. We can not say enough about the staff. The entire facility has made this devastating decision so much easier by assisting us every step of the way. The facility is clean, remodeled, smaller for more intimate care per resident and my sister loves the new chef. Heron provides entertainment, and has constant awareness of your loved ones needs. The nurses are lovely and administration exceptional toward listening to your needs. We are happy with our ... read more

Anonymous 

on AplaceForMom

6 years ago

My friend is very comfortable at Heron Club. It meets all of his needs. The staff is warm and caring and all his medical needs are taken care of. It is a friendly environment where everyone greets each other with a smile. Visitors are greeted the same way.