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Heron East
- Assisted Living Facilities
- Sarasota, FL
About this business
Location details
2290 Cattlemen Rd, Sarasota, FL, 34232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Heron East is a newer facility. Very clean but it felt like it required a bit of walking to get around. That was the reason we did not choose this facility.
The place is very clean, and the food is good. We also like the size of our loved one's room for the money. Activities are pretty good but could maybe use more variety. Beyond that, we've had some issues overall. Billing is very random, and you should consider having in writing what the month to month billing is going to be. We've also been having some care issues. When our loved one needs something, she has to ring the call bell over and over to get a response. They've had a lot of turnover and have therefore had to utilize... read more
Toured this property yesterday. Did not like this property due to: No kitchenette in the rooms. No RN on staff around the clock. The meal times were scheduled, instead of all day dining.
Business response:
Thank you for sharing your review. We are sorry that it wasn't a fit for you. We hope you found a community you love!
My mom had thanksgiving with her family , but wanted to go back to herons with all the desserts . Our whole family was treated as if we were at a restaurant . The staff set a table in the living area with coffee , drinks , and plates and silverware . They offered us more . We had all our own desserts . It was so warm and friendly for the whole family to be together . The staff is always welcoming and goes above and beyond . Thank God for herons . We love u !
My mom likes the community and she is settling in very well. They are very accommodating and we have not had a bad experience yet. The community was more affordable than others. I think the lady in charge of marketing, was really good at her job. She's also a nurse. It has been an overall good experience and easy to get her moved in.
This is a nice community for my father's care. We liked that the staff was helpful and able to answer the questions on the care that is offered for the residents. We liked the menu of the healthy meals and the activities that would have been helpful for my father's care. We would recommend that families tour this community.
Business response:
Thank you so much for your recommendation of our community! We appreciate your confidence in us!
I had a good tour of this community. Everything went well, this is a nice community. The staff was very kind.
Business response:
Thank you so much for your review! How can we improve to get your rating to 5 stars? We are so thankful for your feedback!
The community was great and the staff was wonderful. the staff kept me well informed about what my loved one needed and how they are progressing. They offer a variety of activities for my loved to participate in. The provide healthy choices for my loved to eat.
Lovely. Warm staff. Smaller rooms.100 residents.
Frequently asked questions about Heron East
How is Heron East rated?
Heron East has a 4.4 star rating with 153 reviews.
When is Heron East open?
Heron East is open now. It will close tomorrow at 12:00 a.m.