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Heron House
- Assisted Living Facilities
- Sarasota, FL
About this business
Welcome to Heron House Upscale Assisted Living & Memory Care in Sarasota, FL Heron House in Sarasota, Florida, proudly offers the finest senior living experiences for those needing assisted living or memory care services. To learn more about our unique assisted living or memory care lifestyles at Heron House, please click below and explore that area within the community.
Location details
3221 Fruitville Rd, Sarasota, FL, 34237, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We chose Heron House because of of all of the ratings answered above. The room sizes here are adequate for his needs. Overall, it was a perfect fit for my dad and a beautiful facility. The staff were wonderful and he was very happy here. I would recommend them.
Heron House was very clean. They did a great job at keeping their residents safe during the pandemic. We chose this facility in the beginning based on the location and a recommendation from a friend who had a good experience here. One issue we had with Heron House was that they are limited with their care, they were only able to provide a fixed level of care. When he needed more, he would have to move out of the facility which caused issues.
They are wonderful but they have struggled with staff turn over. It is hard to get good night staff. It is cost-effective. The laundry service has improved. The food is not good, it needs improvement. It is unappealing and unappetizing. They have done a good job with Covid-19 keeping residents safe.
[Name removed] was wonderful; she showed us around, introduced us to some staff and explained their on-boarding process as well as details of daily life. Things are quite different with COVID, but we are hopeful life will go back to normal soon.
Lovely campus. Generous mix of Assisted living and memory care. Staff ratio seems excellent. Have opted to move mom in. Hopefully will be happy and healthier there.
Business response:
Thank you so much for making the effort to write a review! We couldn't be happier to welcome your family!
The heron house is great they take good care of my mother in law and she is happy there.
Business response:
Hi Beth! Love to hear it! We are so glad that your loved one feels comfortable and cared for in our community; it's the highest form of praise!
It was not a good tour for us at the Heron House. The staff was not very friendly. We noticed that many were busy on their cell phones. The residents we saw did not look happy. It was not an inviting environment.
Business response:
Thank you for taking time to provide us with your feedback. We’re sorry to hear that your visit at Heron House did not live up to the expectations we strive for. It’s important to us that we address your concerns and make this right, so we invite you to reach out to our Executive Director at [removed]. Thank you again for your input, and we look forward to hearing from you!
My mother is doing well with her move to this community. They have a good staff in this facility, and they are taking good care of her, and her needs. I'am pleased with all they have done for us. They do a good job with the cleanliness of the community. She is doing well, and this is a community I would recommend overall.
Business response:
Thank you for sharing your confidence in us! We appreciate your recommendation of Heron House and we're so pleased that your mother is enjoying her home here. Our goal is to provide a 5-star experience for our residents and families, so if there are specific areas of improvement that you feel would help us achieve that goal, please reach out to our Executive Director with your input. Thanks!
Our Aunt of 100+ years was in respite care for 2 weeks at the Heron House for physical therapy. Most comforting was the residents accepted her as family. This only happens in a facility where the staff treats the residents in the same manner. We were very pleased with her stay and if needed we would consider Heron House again.
Frequently asked questions about Heron House
How is Heron House rated?
Heron House has a 4.5 star rating with 107 reviews.
When is Heron House open?
Heron House is open now. It will close tomorrow at 12:00 a.m.