Highlands Nursing and Rehabilitation

gizmo 

on Caring

10 months ago

I am a friend or relative of a current/past resident I have a brother in this facility and i have never been so satisfied with the care he is recieving ! For the first time in over a year, I have not once been worried about him. he is getting the care he needs and i am greatful to all the staff . my brother seems very happy and so am i..thank you. 

hughasscok 

on Caring

a year ago

I am a friend or relative of a current/past resident My Uncle is a resident here and I visit him frequently. He came here for rehab but when COVID hit he was long term care. The rooms were recently remodeled the nursing and CNAs are caring and compassionate and the activities staff plan fun outings like bookstores golden corral movies etc...my Uncle is happy and well adjusted thanks to this facility 

Seniority Has Its' Fun 

on Caring

7 years ago

Other Highlands Health and Rehab Center is a great facility with a caring staff and an overall great working team. They continually strive to give the best care for their resident's and have a great staff of people that really care. I highly recommend this place in the heart of the Highlands to anyone seeking short or long term care. 

SamBauer123 

on Caring

12 years ago

I am a friend or relative of a resident My 70 year old grandma tells me that this place is fantastic. As I am not a resident I cannot be 100% sure about what goes on, but I hear from her 2-3 times per week. She tells me that the caregivers are friendly, they check on her regularly, and that the place has a good vibe. I was a little uneasy about putting her in there, but she makes me feel good about the decision. I have visited her quite a few times. It smeels good, she has a nice room, and the food is very tasty. They give h... read more

summerdawn 

on Caring

3 years ago

I am a friend or relative of a current/past resident My grandfather was a resident of this facility for almost three months. When he arrived the only issue he had was he couldn’t walk well. His legs would give out after walking a short distance, now he is dead and was black and blue at his funeral but he was supposed to have had a sitter 24/7. I am disgusted with these people and this place. The staff was disrespectful and rude to him and me when I visited. They told me he was nonverbal which was not true. He was very verbal... read more

Ambercccslp 

on Caring

5 years ago

I am a friend or relative of a current/past resident My father died in the care of Highlands 11 days ago and not only did they NOT contact me as his daughter, but they won’t release his medical records to me or the funeral home. AND they called the wrong number and gave his private medical information to a complete stranger. After that person notified them that they had the wrong number, they still did not attempt to call me! Do not send your loved ones to this nursing home! 

eldercare2241 

on Caring

5 years ago

I am/was a resident of this facility There is a hopelessness I felt as a resident at this facility. I tried to discuss important issues like.... 1. Giving out wrong medications 2. Nurses so short staffed that they do not give residents insulin injection is a common occurrence. 3. The rude and disrespectful way the staff (nurses, cna's) speak with residents. 4. Routinely running out of patients medicines and not re-ordering in time to prevent them going without it for days at a time. 5. Not repairing broken wheelchairs commod... read more

Messer 

on Caring

7 years ago

Other Horrible place. The staff is overworked, from the aides to the maintenance guy. The place is falling apart, with whole parts of the building sweltering hot because they too cheap to fix the AC, even in manager's offices. They can't keep people, again from floor to management, specifically because everyone is so overworked and poorly paid. They can't even keep up with their own record-keeping because the paper/training and all that is more than one person can handle. Over all, I'd say this facility is so bad because the... read more

Facility Needing help 

on Caring

8 years ago

Other My family member was just placed there and the place is terrible. The beds are manual cracking and was no remote for the tv, had to ask for a it. He couldn't hear it from the other side of the room anyway. The cleaning is very poor along with the staff that are Rudy and neglectful. It. took 20 minutes to have someone answer our call light. Can't wait for a bed to open at any other facility. Reported to the management, their aware. Will post again when improvement is noted.