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Hollywood Feed

4.9
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Memphis, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more

Location details

2015 Union Ave, Memphis, TN, 38104, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,589 reviews
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Madison S.'s profile image
Madison S. 
on Birdeye

5 years ago

Great customer service 

Business response:

Madison, thank you for the fabulous review! 

Sarah T.'s profile image
Sarah T. 
on Birdeye

5 years ago

You helped me find a food that stopped my pup from scratching until he bled. I trust you guys!! Your products are the best!! Your people are friendly, helpful and always have time for a question. You’ve got my business!! Happy Dog makes happy owner, happy customer! 

Business response:

Wow! Thank you so much for the absolutely phenomenal feedback, Sarah! Our compassionate team attends monthly training on pet products, health, and nutrition so that we are able to make recommendations specific to each pet's individual needs. We strive to help as many furry friends as possible, and we're thrilled to hear about the impact we've had on your sweet pup! We appreciate your kind words and hope to see you again soon! 

Elaine J.'s profile image
Elaine J. 
on Birdeye

5 years ago

I'm always greeted and asked if I need any help. I'm usually just.buying dogfood and treats, although I buy gifts for others here, too. 

Business response:

We appreciate this great review, Elaine!! We are so happy to hear you have enjoyed your visits. Come back and see us again soon!! 

Cindy S.'s profile image
Cindy S. 
on Birdeye

6 years ago

You guys are always very helpful and provide great service 

Business response:

Cindy, thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. We thank you for your honesty and concern dealing with our Keith Bridge store. At Hollywood Feed, we take pride in providing excellent customer service to every customer. We believe a warm welcome when customers enter our doors is the first start in making you feel at home. We train our staff to help everyone in the best way possible, and that includes carr... read more

Cindy S.'s profile image
Cindy S. 
on Birdeye

6 years ago

You guys are always very helpful and provide great service 

Business response:

Cindy, thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. We thank you for your honesty and concern dealing with our Keith Bridge store. At Hollywood Feed, we take pride in providing excellent customer service to every customer. We believe a warm welcome when customers enter our doors is the first start in making you feel at home. We train our staff to help everyone in the best way possible, and that includes carr... read more

Regina J.'s profile image
Regina J. 
on Birdeye

6 years ago

Loved the bakery 

Regina J.'s profile image
Regina J. 
on Birdeye

6 years ago

Loved the bakery 

Heather R.'s profile image
Heather R. 
on Birdeye

6 years ago

I LOVE you guys and have been a long time customer. My only complaint is the constant asking if I need help. Most times I'm there, I am trying to count calories and compare foods, you know, use my brain. The constant interruptions by the staff to ask if I'm still doing ok/need help is reminiscent of stepping onto a car lot. I sincerely appreciate that everyone is friendly and willing to help but I have left the store on a couple of occasions without purchasing anything because of the continuous interruptions. Again, I love a... read more

Business response:

Heather, Thank you for being a loyal customer and the kind words expressed of our company and the work we enjoy doing in the community. I do understand your frustration of being checked on when you are, to use your words, using your brain. It does take some concentration and thought to pick out what is correct for your pet and you just need a moment. I apologize if the staff seems on top of you at this location. If I may give you some insight as to the employees checking in on you. Hollywood Feed places all of our employe... read more

Fina S.'s profile image
Fina S. 
on Birdeye

6 years ago

Great customer service!!! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,589 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m. 

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