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Hollywood Feed
- Pet Stores
- Memphis, TN
About this business
Location details
2015 Union Ave, Memphis, TN, 38104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Exceptional customer service
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
The staff on union are absolutely amazing! Been shopping there for years and have a great experience every time. They can answer every single question as experts.
Business response:
Thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff is our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. We can't to see you again soon!
Karen is absolutely the greatest. Her personality lights up a room. Always willing to go “above and beyond” to meet customer needs. Hope you recognize what a valuable employee you have in Karen.
Business response:
Thank you, Carolyn, for your wonderful 5-star review! We’re so grateful for your kind words. At Hollywood Feed, our commitment to you and your pet(s) is our top priority, and we’re thrilled to hear that Karen was able to provide you with great service. We’re lucky to have such a dedicated team at our #3 - Union store, and we’re proud of the care they provide every day. Thank you for being a part of the Hollywood Feed family. We look forward to seeing you and your pet again soon!
Caring employees go above and beyond. Sets the standard to which all others should be measured.
Business response:
We’re very proud of the compliment on our Feed Team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Always a nice experience
Business response:
Quandra, thanks for the kind words and for visiting our Union Ave. Hollywood Feed store! We're so glad to hear it’s always a nice experience. If there’s anything we can do to bump that 4 stars up to a full 5, just shoot us a note at bark@hollywoodfeed.com—we’re all ears and always looking to improve!
So many great suggestions for my grand pups and Karen was awesome
Business response:
Cindy, it’s fantastic to hear that your visit to the Union Ave. Hollywood Feed Store was filled with helpful suggestions for your grand pups. Karen is always ready to make sure every furry family member gets exactly what they need. Thanks for sharing your experience!
Great job !!
Business response:
Karen we are so glad you loved your experience so much that you gave us 5-stars! We appreciate you being our valued customer! We hope to see you again soon!
Always a pleasure to order and go into the store. The staff is always so friendly, knowledgeable, and helpful. I know they truly love animals, and I always feel welcome when I come into the store.
Business response:
Thank you so much, Carrie, for sharing your wonderful experience! We’re thrilled to hear that visiting our store is always a pleasure and that our team’s friendliness, knowledge, and helpfulness make you feel so welcome. It’s fantastic to know that our love for animals comes through and enhances your experience. We truly appreciate your support and look forward to welcoming you and your furry friends back for many more enjoyable visits!
Greeted warmly - as always. Store was clean & orderly. I had my dog with me & my 2 bags of needed food were brought to the counter for me & then taken to my car. Wonderful staff. Always a pleasure going to this store.
Business response:
Deborah, this review is everything! We're so glad to hear your visit to our Union Ave. Hollywood Feed store was smooth from start to finish. Warm welcomes, a tidy space, help with heavy bags, and happy pups—that’s what we aim for every day. Thanks for being such a loyal part of the HF community. We can’t wait to see you and your dog again soon!
Karen Roth is a fantastic part of the Hollywood family. She is always friendly, knowledgeable, and helpful. Even if I'm in a bit of a sour mood, Karen brings out the best in me and everyone.
Business response:
Scott, we’re so glad to hear that your visits to our Union Ave. Hollywood Feed store are made even better by the friendliness, knowledge, and care you receive. It's great to know the team helps turn your day around when needed—that’s exactly the kind of experience we strive for. Thanks for taking the time to share your feedback, and we look forward to welcoming you back again soon.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 2,029 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.