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Hollywood Feed
- Pet Stores
- Cordova, TN
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Cordova, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
1001 N Germantown Pkwy, Cordova, TN, 38018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
As always the best customer service in town. The friendly cashier gave me some great information on the product that I was purchasing. Very friendly!
Business response:
Ernest, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
I love the quality of your products and my cat loves your Weruva cat food. As a cat owner it often feels like cats are less important to your company than dogs, and probably that could be part of your corporate plan, to be a premier pet store for dogs owners and offer a small space in the back for cat owners. Definitely feels that way. I shop at 3 of your stores depending on what I have going on that day. The employees of your store on Poplar Ave next to Office Depot are the most helpful and friendly. I also shop at your st... read more
Business response:
Thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, even if it is negative, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your interactions with the staff at our Cordova location seem to have missed the mark. I have made sure to elevate your complaint to the Regional Manager of this location, Christa, so that they can address this matter with the teams. ... read more
The store employee provided me with good advice on cat food for my first cat. He really likes it. Thanks! Bennie Howie
Business response:
Bennie, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
The store employee provided me with good advice on cat food for my first cat. He really likes it. Thanks! Bennie Howie
Business response:
Bennie, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Your folks at Germantown Pkwy are great. Very knowledgeable and professional. They have valuable solutions to animal needs and everyone cares!
Business response:
Laverne, thank you for the wonderful review! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!
Your folks at Germantown Pkwy are great. Very knowledgeable and professional. They have valuable solutions to animal needs and everyone cares!
Business response:
Laverne, thank you for the wonderful review! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!
Great customer service. I love Hollywood Feed!!
Business response:
Thank you for the splendid review, Lisa! Our team attends monthly training on products and nutrition to better serve our customers! We're thrilled you're pleased and hope to see you again soon!
Great customer service. I love Hollywood Feed!!
Business response:
Thank you for the splendid review, Lisa! Our team attends monthly training on products and nutrition to better serve our customers! We're thrilled you're pleased and hope to see you again soon!
Excellent Customer Service
Business response:
Marcia, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,065 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.