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Hollywood Feed
- Pet Stores
- Cordova, TN
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Cordova, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
1001 N Germantown Pkwy, Cordova, TN, 38018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Not very friendly staff.
Business response:
Thank you for reaching out to us with your concerns. Hearing from our customers is important to us. Even if the feedback is negative, we appreciate the communication so that we know what needs to be addressed. We strive to create a positive customer experience and to do what is right by our customers. I am sorry to hear about your recent experience at this location. I have reached out to the store's Regional Manager, Christa. She will be investigating the concerns and discussing this with the staff at this location. If you w... read more
offering recommendations/suggestions would be helpful. Staff is helpful when asked but I would likely buy/frequent the store more if they gave more input.
Business response:
Kym, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers, so your recommendation to have the staff offer more suggestions is a great idea! I have passed along this recommendation to the Regional Manager for this location, Christa, so that she might speak with the staff at this location. We hope to see you again soon and make your next visit even better!
offering recommendations/suggestions would be helpful. Staff is helpful when asked but I would likely buy/frequent the store more if they gave more input.
Business response:
Kym, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers, so your recommendation to have the staff offer more suggestions is a great idea! I have passed along this recommendation to the Regional Manager for this location, Christa, so that she might speak with the staff at this location. We hope to see you again soon and make your next visit even better!
Not very friendly staff.
Business response:
Thank you for reaching out to us with your concerns. Hearing from our customers is important to us. Even if the feedback is negative, we appreciate the communication so that we know what needs to be addressed. We strive to create a positive customer experience and to do what is right by our customers. I am sorry to hear about your recent experience at this location. I have reached out to the store's Regional Manager, Christa. She will be investigating the concerns and discussing this with the staff at this location. If you w... read more
GREAT CUSTOMER SERVICE....LOVE THE ATTENTION THEY GIVE ME.5 STARS.
Business response:
Thanks for the wonderful review, Geanette! Our team works hard to provide the best experience for all of our guests!! We are so happy that you were pleased with your visit - and we hope to see you again soon!
GREAT CUSTOMER SERVICE....LOVE THE ATTENTION THEY GIVE ME.5 STARS.
Business response:
Thanks for the wonderful review, Geanette! Our team works hard to provide the best experience for all of our guests!! We are so happy that you were pleased with your visit - and we hope to see you again soon!
Love Hollywood Feed!! They are the best and have been so great at working with me to help me make my finicky kitties happy!! I will never shop anywhere else for any of my pet needs.
Business response:
Shirley, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers lives, and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback!
Love Hollywood Feed!! They are the best and have been so great at working with me to help me make my finicky kitties happy!! I will never shop anywhere else for any of my pet needs.
Business response:
Shirley, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers lives, and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback!
Great service very friendly staff
Business response:
Jennifer, thank you for the amazing review!!!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,065 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.