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Hollywood Feed
- Pet Stores
- Mountain Brook, AL
About this business
Location details
2800 Cahaba Village Pl, Suite 180, Mountain Brook, AL, 35243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great advice for canned food.
Great advice for canned food.
Customer service here is always surpassing any other retailer. Hands down the most educated and polite staff, truly genuine animal lovers here!!! Great prices, awesome guarantee and always a clean dog friendly environment
I was greeted when I walked in and immediately assisted with answers to my questions regarding the needs for my dog.
Business response:
Thank you for your positive feedback, Sue! We're glad to hear that you had a great experience at Hollywood Feed and that our team was able to assist you with your dog's needs. If you have any more questions or need further assistance, please don't hesitate to reach out to us at (205) 977-9300.
They knew exactly what I was looking for! And explained why I wanted it!
Business response:
Thank you, Sue, for your positive review! We are thrilled to hear that our team at Hollywood Feed was able to assist you in finding exactly what you were looking for. Our goal is to provide exceptional service and knowledge to our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (205) 977-9300.
I have bought thousands of dollars worth of top grade dog food and toys and my dogs thrive! I have had many great conversations and the manager is top notch. However, recently I entered the store and literally bumped my head on an LGBTQ+Trans flag because of how low it was hanging and then realized these flags were hanging all over the store. Everywhere I looked there was a pride flag. Is my favorite “Pet” store now beholding to the CEI credit score of the Globalists such as George Soros and Larry Fink, etc? By the way, my d... read more
Business response:
We are saddened that you do not believe in our Hollywood Feed commitment, trust, and beliefs of non-discrimination for all. We strive to create an environment where everyone feels valued and accepted. We are a family business that gives the utmost respect and love to all. It is unfortunate that you feel you should not shop at Hollywood Feed anymore. But we do thank you for had being a part of the Hollywood Feed family.
Stop collecting emails and phone numbers. Furious about it and will never shop here again.
Business response:
Thank you for taking the time to reach out to us Joseph. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. We train our team to ask every customer for a phone number and/or an email so you can keep track of all your purchases and so you can receive perks from shopping at Hollywood Feed. One of the perks is our Hollywood Feed Frequent Feeder Program which shows our appreciation by giving you a credit toward food after a certain amount of qualifying purchases. We value ev... read more
Stop collecting emails and phone numbers. Furious about it and will never shop here again.
Business response:
Thank you for taking the time to reach out to us Joseph. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. We train our team to ask every customer for a phone number and/or an email so you can keep track of all your purchases and so you can receive perks from shopping at Hollywood Feed. One of the perks is our Hollywood Feed Frequent Feeder Program which shows our appreciation by giving you a credit toward food after a certain amount of qualifying purchases. We value ev... read more
Always out of items. They use the excuse they are #1 store. They need to work on their inventory system.
Business response:
Judy, thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations, so I'd like to apologize for your recent experience as it appears we've dropped the ball. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we apologize for not having what you needed at the ti... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,622 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.