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2800 Cahaba Village Pl, Suite 180, Mountain Brook, AL, 35243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Always great customer service!
Business response:
Pamela, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Home delivery has been very convenient.
Business response:
Colby, thank you so much for this great feedback! We are thrilled to hear you are enjoying our Same Day Delivery service! We hope to see you again soon!
Katie is a super star representative of your company.
Business response:
We’re very proud of the compliment on our team member, Katie. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Katie is a super star representative of your company.
Business response:
We’re very proud of the compliment on our team member, Katie. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Everyone was very helpful!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
would give six stars but you only have five. your sales staff product knowledge is great.
Everyone was very helpful!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
would give six stars but you only have five. your sales staff product knowledge is great.
The Mountain Brook location has done a fabulous job with helping our dogs transition to new foods. And the delivery aspect makes our lives SO much easier.
Business response:
Tyler, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customer’s lives, and we make it our mission to make them a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! ... read more
Hollywood Feed has a 4.9 star rating with 1,644 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.