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Hollywood Feed
- Pet Stores
- Edmond, OK
About this business
Location details
1200 W Covell Rd, Suite 116, Edmond, OK, 73003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Terrible customer service. First if all I called and asked if they were even open because they had their closed sign up and the girl was like, um yeah. I said well the closed sign is still up, and her response was, “um, okay.” Then I go in to buy one of the donut dog beds, grab one and take it to the front and I’m told it is not on sale after it is rung up. Ok, well you have the sign (with no pictures) under that particular bed and more!!! So I ask about the ones on sale and she shows me a pic, so I go to get one if those ... read more
Business response:
Thank you for taking the time to leave us a review, Heather. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. We do apologize for your latest experi... read more
It's ok here; smaller than the ones I normally go to.
Business response:
Jasmin, thank you for taking the time to leave us your review! We're sorry to hear you were disappointed with the size of our store; however, we also have an extensive online store at www.hollywoodfeed.com that we'll hope you'll check out soon! We also are now offering Curbside Pick-up at all of our stores and Same Day Delivery in select areas! You can easily order online and your order will be ready to be picked up or delivered straight to your door in about an hour.
It's ok here; smaller than the ones I normally go to.
Business response:
Jasmin, thank you for taking the time to leave us your review! We're sorry to hear you were disappointed with the size of our store; however, we also have an extensive online store at www.hollywoodfeed.com that we'll hope you'll check out soon! We also are now offering Curbside Pick-up at all of our stores and Same Day Delivery in select areas! You can easily order online and your order will be ready to be picked up or delivered straight to your door in about an hour.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,006 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.