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Hollywood Feed
- Pet Stores
- Memphis, TN
About this business
Location details
434 Collins St, Memphis, TN, 38112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Friendly. Knowledgeable. Reliable.
Business response:
Gary, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
This is my favorite location to visit! The staff is amazing and always so helpful, even when I’m coming in to grab something quick. They make sure I know about sales and things I might’ve missed.
Business response:
Thank you for sharing such a great review! We’re thrilled to hear this is your favorite location and that our team consistently makes your visits—quick or not—such a positive experience. Making sure customers feel informed and well taken care of is very important to us. We truly appreciate your support and look forward to seeing you again soon!
The staff were friendly and helpful! They searched high and low for the dog beds I needed in the right pattern and size!
Business response:
Thank you immensely! Our team takes pride in finding exactly what you need. Thrilled we found the perfect dog beds!
I've never had a bad experience here. Every employee seems thrilled to see my dogs (we just got a new 7-month-old stray pup, but have others too), and are happy to love on them and are patient with them when they are learning. Store is always clean and organized and has a good variety of items. I think Grace checked us out, but we were greeted and helped (well, the puppy was loved on, which was all we really needed) by every employee there.
Business response:
Thank you so much for sharing this wonderful review! We're thrilled to hear you've consistently had great experiences with us. Our team truly enjoys welcoming every dog that comes through the door—especially excited new pups—and we're glad that warmth and patience came through during your visit. It's great to know you find the store clean, organized, and well stocked. We'll be sure to pass along your kind words to Grace and the rest of the team; they'll be delighted to hear they helped make your visit a positive one. We ap... read more
Always friendly and reliable.
Business response:
Thank you for the kind feedback. We're happy to hear that you find our team friendly and reliable. We appreciate your support and look forward to helping you again soon.
We always enjoy going to Hollywood Feed. All of the employees are knowledgeable and helpful.
Business response:
We greatly appreciate your kind words about our knowledgeable and helpful team. Your continued visits mean everything to us.
BEAR informed me of the sale buy one get one free. He then fitted both of my dogs with a new collar and harness.
Business response:
Thank you for sharing your experience! We're so glad Bear was able to help you take advantage of the sale and get your dogs fitted with new collars and harnesses. It’s always our goal to provide helpful, personalized service, and we’re happy to hear Bear delivered just that. We hope your pups are enjoying their new gear!
I was approached right away by a very helpful employee. He showed me the options for collars and leashes, then took me to the register. Very pleasant experience!!
Business response:
Thank you so much for taking the time to share your experience! We're delighted to hear that our helpful employee promptly approached you and guided you through the various collar and leash options available. It's wonderful to know that they were able to assist you efficiently, taking you to the register afterwards, resulting in a very pleasant shopping experience. We truly appreciate your positive feedback and are glad we could meet your needs.
Greeted me as I walked & ask if I need help finding anything which I truly appreciate but it was on an endcap, grab dog food & headed to counter to check out. Overall great staff, clean store, friendly environment. Thanks you guys so much for great customer service!
Business response:
Keith, thanks for your thoughtful review of Collins St. Hollywood Feed! It’s great to hear you felt welcomed right from the moment you walked in, and that finding what you needed was quick and easy. A clean store and friendly environment are important to us, and we’re glad it made your visit enjoyable. Looking forward to your next visit!
Collins St. is not my regular store but everytime i do stop there everyone is helpful, courteous, and friendly. I've been to about 4 different stores in the area and find that is consistent with all the stores. I love Hollywood Feed!
Business response:
We are utterly delighted to hear you love Hollywood Feed! Your consistency observation across our four locations truly validates our commitment to helpful, courteous service everywhere.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 1,797 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 6:30 p.m.