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Hollywood Feed
- Pet Stores
- Birmingham, AL
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Birmingham, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
230 Doug Baker Blvd, Birmingham, AL, 35242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Normally , everything is wonderful . The food for my dog Roxy , was delivered on time . However, it was not in a box of any kind , as you know , we have had much rain in our area and the food could have gotten soaked , Next time , even if it is one item . Take the time , to put it on a box please , due to the weather . The food was just placed on my porch. No bag , box or packaging of Any kind .
Business response:
Katherine, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve, so we would like to apologize for the care of your delivery. Our Same Day Delivery Service was made for the convenience of our customers in all situations and we strive to ensure that every delivery is efficient. This will be escalated to the regional manager, Joy Varden, so she can take the appropriate action with our team. If... read more
I miss seeing the original people that worked In the store but over all we always enjoy what your store carries
Business response:
Stephanie, We truly appreciate your continued support and the great review! Thank you so very much.
This was my first visit. I'm new to the area. I was looking for a pet supply store comparable to my last store. I found it!! Great inventory!!
Business response:
Shelley. thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Great Customer Service!
Business response:
Michelle, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Great service, friendly personnel
Business response:
Cindy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
They have always been so helpful whenever i had an issue, particularly like yesterday when i was trying to find a new cat food. I appreciate all their help!
Business response:
Becci, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
Excellent customer service, associates were very knowledgeable of their products and made great recommendations to fit my needs.
Business response:
Julie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
Great service, friendly personnel
Business response:
Cindy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
They have always been so helpful whenever i had an issue, particularly like yesterday when i was trying to find a new cat food. I appreciate all their help!
Business response:
Becci, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 863 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.