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Hollywood Feed
- Pet Stores
- Southlake, TX
About this business
Location details
1251 E Southlake Blvd, Suite 315, Southlake, TX, 76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The lady was very helpful. She told me about the special deal going on with Farmina wild boar & apple wet for cats. It saved me money buying a case vs singles. My Ragdoll LOVES this product! He paws at the can wanting more! It’s all natural and excellent quality food.
The staff at Southlake Hollywood Feed was knowledgeable and friendly. The two ladies helped me with Koha wet cat pet nutrition and best product selection. The ladies and the atmosphere were welcoming and positive. The staff went above and beyond to assist with my purchases and updating my accounts by merging them into one and explained how my points turn into coupons.
Business response:
Thank you so much, Lori, for your fantastic review! We’re thrilled to hear that our Southlake team provided you with such a welcoming and positive experience. It’s wonderful that they were able to guide you through Koha wet cat food options and ensure you found the best fit for your pet’s nutrition. We’re also glad they took the extra step to merge your accounts and explain how your points turn into coupons—our goal is to make shopping with us as easy and rewarding as possible. Your kind words mean the world to us, and we’ll... read more
The customer service here is outstanding! All the workers are so helpful and the manager always goes above and beyond to provide exceptional customer service.
Business response:
We are thrilled to hear about your outstanding experience at our store! Your kind words about our helpful team mean everything to us. We take great pride in providing exceptional customer service, and it's wonderful to know that our efforts, including those of our manager, have made such a positive impression. Thank you for taking the time to share your feedback. We look forward to continuing to serve you with the same level of dedication and care in the future.
Always a great experience at the Southlake store!
Business response:
Thank you for the great feedback! We're glad to hear you always have a positive experience at the Southlake store. We appreciate your continued support and look forward to your next visit!
Staff are always polite and helpful. With the remodel of the Colleyville store, southlake store has always been low in the nutri-source food department.last couple of times, has always been out of the brand.
Business response:
We deeply cherish your kind words about our staff. We understand your concern about nutri-source availability at Southlake.
Love HF! It's well-stocked, with a huge variety of different items, and my dog loves the food I buy for her there. The staff is always friendly, greeting folks as they walk in and ready to assist. The store I go to is always neat and clean, and the experience doesn't feel corporate like some other pet stores. Highly recommend!
Business response:
Thank you so much, John! We’re thrilled to hear you love Hollywood Feed and appreciate our well-stocked store with a wide variety of products. It’s wonderful that your dog enjoys the food you find here—that’s exactly what we hope for! Our team takes pride in providing a friendly, welcoming atmosphere that feels personal. Keeping the store neat and clean is also very important to us so every visit is a pleasant one. We truly appreciate your recommendation and look forward to welcoming you and your furry friend back again soon... read more
Alex was extremely helpful. She went above and beyond. That is consistent with my experience in this store just about every time. Thanks!
Business response:
Thank you Ernie for the wonderful review! Alex is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best products for your furbaby. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers!. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing ... read more
Staff was very friendly and helpful.
Business response:
We are thrilled to hear our staff was friendly and helpful during your visit. Our team strives to provide excellent customer service, and we're glad this was reflected in your experience. We appreciate your positive feedback and thank you for taking the time to share it with us. Your satisfaction is important to us, and we look forward to continuing to serve you in the future.
I found exactly what I wanted and the cashier processed by purchase quickly. A big smile on her face and she helped me make my decision. Great employee!
Business response:
We are delighted to hear about your positive experience! Our team member's helpful smile and quick service made your visit great.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 689 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.