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Hollywood Feed
- Pet Stores
- Southlake, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Southlake, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more
Location details
1251 E Southlake Blvd, Suite 315, Southlake, TX, 76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service, superior excellence!!!
Business response:
Melanie, thank you for your wonderful review! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! We hope to see you again soon!
Customer service seemed off-putting/almost judgmental. Love the store though
Business response:
Rachael, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I am sorry to hear that the recent interaction you experienced at our Southlake location seems to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Tom Burke, so that he can address this with the team. If you could, we would love for you to reach out to him directly via his email, tomburke@hollywoodfeed.co... read more
Customer service seemed off-putting/almost judgmental. Love the store though
Business response:
Rachael, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I am sorry to hear that the recent interaction you experienced at our Southlake location seems to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Tom Burke, so that he can address this with the team. If you could, we would love for you to reach out to him directly via his email, tomburke@hollywoodfeed.co... read more
Awesome!
Business response:
Nathalie, such a wonderful review, we thank you so much! We hope to see you again soon!
Awesome!
Business response:
Nathalie, such a wonderful review, we thank you so much! We hope to see you again soon!
Brittany, the manager, is very nice and very knowledgeable. All the staff are very nice and welcome you.
Business response:
Angeline, we’re very proud of the compliment on our team member at our Southlake store! We are pleased to have Brittany on our team. We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Thank you for shopping at Hollywood Feed, and we look forward to seeing you again
Brittany, the manager, is very nice and very knowledgeable. All the staff are very nice and welcome you.
Business response:
Angeline, we’re very proud of the compliment on our team member at our Southlake store! We are pleased to have Brittany on our team. We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Thank you for shopping at Hollywood Feed, and we look forward to seeing you again
Store was clean & well stocked. Friendly staff
Business response:
Lisa, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
Store was clean & well stocked. Friendly staff
Business response:
Lisa, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 588 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.