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Hollywood Feed is a natural and holistic pet specialty retail store in Madison, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
419 John Henry Wy, Suite G, Madison, AL, 35757, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service!
Business response:
Ebony, we are so happy to hear you loved your visit to our Clift Farm store so much that you gave us 5-stars! Our team strives for the best customer service in our business, and we’re so glad you experienced that first hand. Thank you so much for your review! We hope to see you again soon!
Best place to find whatever your need for your pet.
Business response:
Janet, thank you for the wonderful review! We are so happy that your fur-baby enjoys our products, and we hope to see you again soon!
Best place to find whatever your need for your pet.
Business response:
Janet, thank you for the wonderful review! We are so happy that your fur-baby enjoys our products, and we hope to see you again soon!
Clerks should not argue in front of custyabout if an item is on sale or NOT. Otherwise. I found what I needed. The prices are on the high side, but convenient.
Business response:
Thank you for taking the time to leave us a review, Shirley. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience in our stores. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. We do apologize for your latest experience at our Clift Farm ... read more
They always deliver same day and have been very knowledgeable when we come in the store. I forgot my phone there at the store this past weekend and the technician behind the counter held onto it until I was able to recover it. These guys are great!! Will always recommend them!
Business response:
Sarah, thank you for the awesome review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we're happy we had your dog's specific food in our store. Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet needs! We're thrilled you're pleased and hope to deliver to you again soon!
I have visited 2 of the locations and superb customer service from both. I had my Maggie groomed at the Madison location and it was an amazing experience. I believe Ashley was the groomers name. Such a sweet young lady! I also shopped the Bob Wallace location and they were very helpful and friendly as well. I look forward to shopping and grooming services in the future!!
Business response:
Amy, thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Clift Farm store! We think they're awesome too. You and Maggie are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
I have visited 2 of the locations and superb customer service from both. I had my Maggie groomed at the Madison location and it was an amazing experience. I believe Ashley was the groomers name. Such a sweet young lady! I also shopped the Bob Wallace location and they were very helpful and friendly as well. I look forward to shopping and grooming services in the future!!
Business response:
Amy, thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Clift Farm store! We think they're awesome too. You and Maggie are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
They always deliver same day and have been very knowledgeable when we come in the store. I forgot my phone there at the store this past weekend and the technician behind the counter held onto it until I was able to recover it. These guys are great!! Will always recommend them!
Business response:
Sarah, thank you for the awesome review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we're happy we had your dog's specific food in our store. Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet needs! We're thrilled you're pleased and hope to deliver to you again soon!
Clerks should not argue in front of custyabout if an item is on sale or NOT. Otherwise. I found what I needed. The prices are on the high side, but convenient.
Business response:
Thank you for taking the time to leave us a review, Shirley. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience in our stores. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. We do apologize for your latest experience at our Clift Farm ... read more
Hollywood Feed has a 4.9 star rating with 1,154 reviews.
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.