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Hollywood Feed
- Pet Stores
- Madison, AL
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Madison, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
419 John Henry Wy, Suite G, Madison, AL, 35757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Absolutely in love with Hollywood Feed! I won’t go anywhere else to get stuff I need for my dog. The workers helped me figure what was best for my fur baby. And EVERYTHING i’m the store is sooo good for dogs and cats! 10/10 recommend going there!!
Business response:
Grace, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition, and we are enthusiastic about sharing our expertise with our customers. Come back and see us again soon!
Sales associate was was really only helpful at checkout. He was busy just talking about random things with another customer.
Business response:
Melissa, thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service to every customer and believe in making you feel important. Therefore, I am sorry to hear about your experience at our Clift Farm store. This will be escalated to the store manager and regional manager so they can address this matter with the team member. If you would like to reach out to the Region... read more
Sales associate was was really only helpful at checkout. He was busy just talking about random things with another customer.
Business response:
Melissa, thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service to every customer and believe in making you feel important. Therefore, I am sorry to hear about your experience at our Clift Farm store. This will be escalated to the store manager and regional manager so they can address this matter with the team member. If you would like to reach out to the Region... read more
Store is nicely laid out and offering a lot of food selections for even the pickiest of eaters. I don't typically get asked if I need any help much, but I prefer it that way.
Business response:
Tipawan, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Very great customer service!
Business response:
Will, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Helpful service
Business response:
Dawn, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Store is nicely laid out and offering a lot of food selections for even the pickiest of eaters. I don't typically get asked if I need any help much, but I prefer it that way.
Business response:
Tipawan, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Always friendly knowledgeable staff, and a great selection.
Business response:
Megan, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and customer service. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soo... read more
Very great customer service!
Business response:
Will, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,154 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.