This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Madison, AL
About this business
Location details
419 John Henry Wy, Suite G, Madison, AL, 35757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Associated could have been a little friendlier. Food is expensive. Don't like having to pay the Louis Breland tax. But other than that we continue to shop at Hollywood Feed for convenience.
Business response:
Thank you Tara for your review. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience at our Clift Farm store as it appears we've dropped the ball. Hollywood Feed values every customer and believes in making everyone feel important. We do train our staff to help every customer in the best way possible and provide professional advice. I will escalate... read more
What a wonderful store. They went the extra mile and spent time with me to make sure I got the food that would work best for my dog. 👍🏼👍🏼
Business response:
Thank you Mark for the wonderful review! We are happy that she was able to give you the best customer service and help you find the best food for your dog. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
They are knowledgeable about their products. Also they were very kind when I brought in my socially challenged rehomed puppy. She’s in training and they were so kind to us. Thank you.
Business response:
Deborah, wow!! Thank you for this amazing review! Our guests become like members of our family over time, and we love to be able to have that personal connection - especially with our four-legged guests! Come back and see us again soon!!
Friendly and pet-friendly staff at the store!
Business response:
Becky, thank you so much for such a huge compliment. We are thrilled to hear you love our Clift Farm store, and we're so glad to have you and your pet as part of our Feed Family! At Hollywood Feed we are here for your pet needs and love to see beautiful pets come in our store. We will take every chance we get to help spoil them! Come back and see us again soon.
The staff is kind, helpful and knowledgeable.
Business response:
Mariessa, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
They are knowledgeable about their products. Also they were very kind when I brought in my socially challenged rehomed puppy. She’s in training and they were so kind to us. Thank you.
Business response:
Deborah, wow!! Thank you for this amazing review! Our guests become like members of our family over time, and we love to be able to have that personal connection - especially with our four-legged guests! Come back and see us again soon!!
What a wonderful store. They went the extra mile and spent time with me to make sure I got the food that would work best for my dog. 👍🏼👍🏼
Business response:
Thank you Mark for the wonderful review! We are happy that she was able to give you the best customer service and help you find the best food for your dog. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
Friendly and pet-friendly staff at the store!
Business response:
Becky, thank you so much for such a huge compliment. We are thrilled to hear you love our Clift Farm store, and we're so glad to have you and your pet as part of our Feed Family! At Hollywood Feed we are here for your pet needs and love to see beautiful pets come in our store. We will take every chance we get to help spoil them! Come back and see us again soon.
The staff is kind, helpful and knowledgeable.
Business response:
Mariessa, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 1,302 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.