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Hollywood Feed
- Pet Stores
- Madison, AL
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Madison, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
419 John Henry Wy, Suite G, Madison, AL, 35757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great Customer Service, but the inventory is lacking lately and I've been unable to shop for what my pets need.
Business response:
Shelley, thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We would like to know the product you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further as... read more
Great Customer Service, but the inventory is lacking lately and I've been unable to shop for what my pets need.
Business response:
Shelley, thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We would like to know the product you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further as... read more
Great service and helpful advice I use this store for both pick up and home deliveries! Thank you Hollywood Feed 🙂🐶
Business response:
Samantha, we are thrilled to hear you are enjoying our Same Day Delivery and Curbside Pickup service! Great customer service is always something that we strive for, and it’s wonderful to see that we’ve met that goal! Thank you so much for this great feedback! We hope to see you again soon!
Customer service and products are excellent. The fact that we have to pay a 3% Development Fee is POOR.
Business response:
Pam we appreciate the support of Hollywood Feed! Thank you for shopping at our Madison location! The 3% fee you see on your receipt is actually a development fee that we are required to collect by the Clift Farm Community, where our store is located. Clift Farm is a planned development community that requires the collection of a development fee of 3% on each retail sale at this establishment. This fee is not a tax, and is calculated based on the gross sales price before any applicable state and local sales tax. If you'd like... read more
Customer service and products are excellent. The fact that we have to pay a 3% Development Fee is POOR.
Business response:
Pam we appreciate the support of Hollywood Feed! Thank you for shopping at our Madison location! The 3% fee you see on your receipt is actually a development fee that we are required to collect by the Clift Farm Community, where our store is located. Clift Farm is a planned development community that requires the collection of a development fee of 3% on each retail sale at this establishment. This fee is not a tax, and is calculated based on the gross sales price before any applicable state and local sales tax. If you'd like... read more
Great personalized customer service
Business response:
Jeff, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Fantastic service, very friendly and assessible. Always willing to assist with decision making or simply helping with carrying bags of dog food. We really like the dog treat variety and expertise in picking snacks!
Business response:
Gary, thank you so much for such a huge compliment. We think they’re pretty great too! We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Fantastic customer service and great products too. What more can anyone ask for?
Business response:
Donna, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Everyone is always very friendly at this location. My pets love every product I’ve ever purchased from here.
Business response:
Nicole, thank you for the wonderful review! We are so happy that your fur-baby enjoys our products and that you enjoy the service we provide. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,141 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.