This profile has been claimed by the business owner or representative.
12319 Chenal Pkwy, Suite A, Little Rock, AR, 72211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very helpful staff.
Business response:
Madison, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you soon!
I have never been to a pet store like this before. The staff was amazing. I had so many questions about vitamins and food for my dog and the staff did the best they could to accommodate me and answer my questions. Great experience. I wish I lived closer so I could go once a week.
Business response:
Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Great customer survice and very knowledgeable
Business response:
Stephanie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
I have never been to a pet store like this before. The staff was amazing. I had so many questions about vitamins and food for my dog and the staff did the best they could to accommodate me and answer my questions. Great experience. I wish I lived closer so I could go once a week.
Business response:
Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Great customer survice and very knowledgeable
Business response:
Stephanie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
Everyone is always friendly & give me their undivided attention
Business response:
Athella, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs. We are thrilled that you were pleased with our service, and we hope to see you again soon!
Everyone is always friendly & give me their undivided attention
Business response:
Athella, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs. We are thrilled that you were pleased with our service, and we hope to see you again soon!
Sarah is super awesome! We got a puppy almost 4 months ago. She has been GREAT helping us with everything from the proper food, snacks, chew toys, harnesses, leash, you name it. We only shop for our pup at Hollywood Feed on Chenal.
Business response:
David, we are so grateful for your wonderful feedback! We are pleased to hear that Sarah at our Chenal location was able to provide you with the best possible service. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star revie... read more
Super friendly, fast customer service. Recommend a dog food that made a huge difference and fixed his skin/hair issues.
Business response:
Virginia, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. It is so good to hear that our recommendations helped out your dog! We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
Hollywood Feed has a 4.9 star rating with 998 reviews.
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.