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Hollywood Feed
- Pet Stores
- Atoka, TN
About this business
Location details
11154 TN-3, Atoka, TN, 38004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The staff is always helpful and knowledgeable on just about anything having to do with you animals...wouldn't buy anywhere else...love this store...and people...
Business response:
Wow! Thank you so much for the glowing review, Gloria! Our team attends monthly training on pet products, health, and nutrition so that we are able to better serve our customers and their fur-babies! We're ecstatic to hear that you are pleased and can't wait to see you again!
Very good customer service
Very good customer service
I purchased a cookie for my puppy's birthday. It was hard as a rock & could barely cut it with a serrated knife!
Business response:
Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience. These cookies are made by Preppy Puppy, and their recipe uses molasses, which can result in a firmer or more brittle texture once baked and fully dried. Because they are hand decorated, boutique style treats, they are designed to maintain their shape, icing, and detailed designs. To achieve that, they are made with a lower moisture content, which can make them feel quite hard compared to softer treats. That said, we c... read more
Not coming back to the the store in Atoka.
Business response:
Elaina, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I am sorry to hear that the recent interaction you experienced at our Atoka location seems to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Christa Gilliland, so that she can address this with the team. If you could, we would love for you to reach out to her directly via her email, christa@hollywoodfeed... read more
Not coming back to the the store in Atoka.
Business response:
Elaina, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I am sorry to hear that the recent interaction you experienced at our Atoka location seems to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Christa Gilliland, so that she can address this with the team. If you could, we would love for you to reach out to her directly via her email, christa@hollywoodfeed... read more
Customer service was not the problem. There was very little to no Iams or Eukanuba. No one knew when the supply would be I
Business response:
Thank you so much for taking the time to leave a review, Harry! We are glad to hear you were pleased with our customer service. However, I am sorry you were disappointed with our selection of Eukanuba and Iams dog foods. Currently, we do carry these two brands of dog food at select stores within our company. We receive these two brands from a third party distributor, and we have been experiencing shortages with them. However, we do hope to have this issue resolved by the end of the month. If you have a specific item that you... read more
Customer service was not the problem. There was very little to no Iams or Eukanuba. No one knew when the supply would be I
Business response:
Thank you so much for taking the time to leave a review, Harry! We are glad to hear you were pleased with our customer service. However, I am sorry you were disappointed with our selection of Eukanuba and Iams dog foods. Currently, we do carry these two brands of dog food at select stores within our company. We receive these two brands from a third party distributor, and we have been experiencing shortages with them. However, we do hope to have this issue resolved by the end of the month. If you have a specific item that you... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,362 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 6:30 p.m.