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575 New Waverly Pl, Suite 103-A, Cary, NC, 27518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The employees are always nice and helpful. I love that they have there dogs there. I think it adds that personal touch and you feel like they are genuinely interested in your pet.
Business response:
Thank you for the wonderful review, Shane! Our team always strives to go above and beyond to provide an excellent experience for our customers! We're thrilled you're pleased with our service and hope to see you again soon!
Excellent customer service. Helpful and friendly staff. Great product selection.
Business response:
Rachel, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Excellent customer service. Helpful and friendly staff. Great product selection.
Business response:
Rachel, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Good customer service- always friendly and knowledgeable— need a customer loyalty / reward program for frequent purchases !!
Business response:
Thank you for the fantastic review, Beth! Our team attends 40-50 hours worth of training on products and customer service throughout the year to learn how to best serve our customers! We also do offer an In-Store Frequent Feeder program! After purchasing a select amount of products of a participating brand, usually 10 or 12 purchases, you earn a credit based on the average value of each of those purchases which can be applied to a future purchase within that brand. Please note that regular online orders that are shipped from... read more
Good customer service- always friendly and knowledgeable— need a customer loyalty / reward program for frequent purchases !!
Business response:
Thank you for the fantastic review, Beth! Our team attends 40-50 hours worth of training on products and customer service throughout the year to learn how to best serve our customers! We also do offer an In-Store Frequent Feeder program! After purchasing a select amount of products of a participating brand, usually 10 or 12 purchases, you earn a credit based on the average value of each of those purchases which can be applied to a future purchase within that brand. Please note that regular online orders that are shipped from... read more
Friendly staff that is always willing to help! I’m excited to have a new spot to get treats for my pup.
Business response:
Sarah, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers.
Customer service is always above and beyond, even when I walk in three minutes before closing (I'm so sorry!). Selection and prices are great, especially when I can catch a sale on the Progility supplements. The four-legged helpers are always a joy to visit with as well! Not to mention this is the only place I can find Goat's milk for my spoiled rotten girl.
Business response:
Erin, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon (even 3 minutes before closing!)
Friendly staff that is always willing to help! I’m excited to have a new spot to get treats for my pup.
Business response:
Sarah, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers.
Customer service is always above and beyond, even when I walk in three minutes before closing (I'm so sorry!). Selection and prices are great, especially when I can catch a sale on the Progility supplements. The four-legged helpers are always a joy to visit with as well! Not to mention this is the only place I can find Goat's milk for my spoiled rotten girl.
Business response:
Erin, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon (even 3 minutes before closing!)
Hollywood Feed has a 4.9 star rating with 643 reviews.
Hollywood Feed is open now. It will close at 6:30 p.m.