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9660 Falls of Neuse Rd, Ste 170, Raleigh, NC, 27615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Always great staff that is helpful. I appreciate the items you keep in stock along with matching prices to Chewy and Amazon. It’s always better to buy and support a local business.
Business response:
Samantha, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
I have been going to this store for three years now. The quality and variety of products is always great. Suki and her team make us feel like family every time we step through that door. No matter how busy they are, they take time to stop and chat, make sure I have everything I need and help me carry items out to my car. Suki has gone out of her way to call other stores to find items for me. My boy is particular 🤣. I recently broke my foot and couldn’t get out, but this amazing team made sure we got what we needed deliv... read more
Business response:
Thank you, Kelly, for such a wonderful review! We’re thrilled to hear how much you enjoy visiting our Falls River Hollywood Feed location and that the team consistently goes above and beyond to make your experience special. It’s great to know that even during a challenging time, they were able to make sure you and Logan had everything you needed. We truly appreciate your support and look forward to seeing you both again soon!
I wish I would have gotten his name but the associate was very helpful. He answered all my questions and was very pleasant
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
Love this store and all that they provide to a pet owner. Yes, I would love to see a few more options in some products, but that is controlled by corporate. The staff at the store on Fall of Neuse are amazing. Always friendly and helpful, these folks truly care about the animals and owners that shop with them.
Business response:
Thank you for sharing your experience! We’re glad to hear that our Fall of Neuse team has been friendly, helpful, and genuinely caring for pets and their owners. We appreciate your feedback about product options and will continue striving to provide the best selection possible. We look forward to seeing you and your pets again soon!
The staff was amazing, very welcoming, pleasant & friendly.. i would definitely recommend this place to everyone. It was such a happy atmosphere
Business response:
Thank you so much for your wonderful review! We’re thrilled to hear that our team made you feel so welcome and that you enjoyed the friendly, happy atmosphere in our store. Creating a positive experience for both pets and their parents is what we strive for every day, so your kind words mean a lot to us. We truly appreciate your recommendation and look forward to seeing you and your furry friends again soon!
Absolutely love Hollywood Feed. I can always count on finding what I need for my beautiful pup! In addition, the service is above and beyond! Immediately when you walk in you are greeted and assistance is offered. Professional, friendly and extremely helpful! And the cherry on top was bringing the items I purchased personally to my vehicle and loaded it for me! Such a wonderful kind service!
Business response:
We are elated to hear you love Hollywood Feed! Thank you for highlighting our team's professional service and curbside assistance for your pup's needs. We're thrilled that you found everything you were looking for and that our staff was able to provide you with a friendly and helpful experience. Our goal is to ensure every customer feels welcomed and well-assisted from the moment they enter our store. We appreciate your kind words about our personal touch in bringing your purchases to your vehicle. It's feedback like yours t... read more
Always helpful and friendly.
Business response:
We are grateful for your kind words about our helpful and friendly service! It's wonderful to hear that you've had a positive experience with our team. We strive to provide the best possible assistance to all our customers, and your feedback lets us know we're on the right track. Thank you for taking the time to share your thoughts with us.
My order was ready in a timely manner and the store staff is very nice and friendly
Business response:
We are glad to hear your order was ready in a timely manner and that our staff provided friendly service. It's important to us that our customers have a positive experience, both with the efficiency of our order process and the interactions with our team members. Thank you for taking the time to share your feedback about your visit to our store.
Always friendly Always ready to help Amazing people
Business response:
We are delighted to hear you found our team friendly and helpful. Thank you for recognizing our amazing people!
Very helpful an informative!
Business response:
Thank you! We're so glad to hear you found our team helpful and informative. Providing top-notch service is what we strive for every day. We appreciate your support and hope to see you again soon!
Hollywood Feed has a 4.8 star rating with 467 reviews.
Hollywood Feed is closed now. It will open at 9:00 a.m.