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Hollywood Feed
- Pet Stores
- Austin, TX
About this business
Location details
9901 N Capital of Texas Hwy, Suite 150A, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Always the best customer service. I drive out of my way to come to come to this store!
Business response:
Misty, thank you so much for your GREAT review! Our staff works hard to provide the best possible level of customer service. We're thrilled you enjoy our store so much that you make the extra trip to come and see us. We hope to see you back again soon!
Customer service is amazing. But you have to get rid of the air freshener. I get sick every time. It doesn’t matter if I go in or not. The bags smell like air freshener. And the whole drive home I’m nauseous with a headache. Then I have to leave them in the garage for 5 days to air out. You’re making your employees sick too. Please research toxicity of air fresheners. You can have a client with asthma have an anaphylactic reaction.
Business response:
Ingrid, thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. We thank you for your honesty and concern dealing with our stores. I'm terribly sorry to hear that your recent experience was negatively impacted by the scent in the store. While we do have a scent in all of our stores that helps prevent the sometimes unpleasant smells of particular dog chews, treats, and foods, we never intend for it to negatively impact ... read more
Customer service is amazing. But you have to get rid of the air freshener. I get sick every time. It doesn’t matter if I go in or not. The bags smell like air freshener. And the whole drive home I’m nauseous with a headache. Then I have to leave them in the garage for 5 days to air out. You’re making your employees sick too. Please research toxicity of air fresheners. You can have a client with asthma have an anaphylactic reaction.
Business response:
Ingrid, thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. We thank you for your honesty and concern dealing with our stores. I'm terribly sorry to hear that your recent experience was negatively impacted by the scent in the store. While we do have a scent in all of our stores that helps prevent the sometimes unpleasant smells of particular dog chews, treats, and foods, we never intend for it to negatively impact ... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 546 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.