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Hollywood Feed

5.0

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Mckinney, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members t... read more

Location details

9245 Virginia Pkwy, Suite 700, Mckinney, TX, 75071, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,305 reviews
Select a rating
Blynda C.'s profile image
Blynda C. 
on Birdeye

4 years ago

Great management and great customer service. I shop there every week 

Business response:

Blynda, thank you so much for the stellar review! Customers often become part of the family at our stores, and we are so glad to have you as part of our Feed Family! Thank you for your wonderful feedback, and we hope to see you again soon! 

Blynda C.'s profile image
Blynda C. 
on Birdeye

4 years ago

Great management and great customer service. I shop there every week 

Business response:

Blynda, thank you so much for the stellar review! Customers often become part of the family at our stores, and we are so glad to have you as part of our Feed Family! Thank you for your wonderful feedback, and we hope to see you again soon! 

Charity C.'s profile image
Charity C. 
on Birdeye

4 years ago

Awesome customer service! Great prices when buying all the things for new our new puppy and was able to answer all of my questions on the best food and toys for her. 

Business response:

Charity, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon! 

Charity C.'s profile image
Charity C. 
on Birdeye

4 years ago

Awesome customer service! Great prices when buying all the things for new our new puppy and was able to answer all of my questions on the best food and toys for her. 

Business response:

Charity, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon! 

Vanessa B.'s profile image
Vanessa B. 
on Birdeye

4 years ago

Excellent customer service. knowledgeable, friendly, and helpful staff. 

Business response:

Vanessa, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve, so we would love to hear more about your recent visit. This will be escalated to the regional manager, Sharon, so she can take the appropriate action with our team. If you would like to reach out to xxx directly, please email her at sharonwallace@hollywoodfeed.com with details regarding your experience. We certainly hope to hear ... read more

Todd L.'s profile image
Todd L. 
on Birdeye

4 years ago

Amazing customer service, very helpful and knowledgeable with helping me choose a new food and a $20 dollar discount for our new puppy. 

Business response:

Todd, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customer’s lives, and we make it our mission to make them a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! C... read more

Vanessa B.'s profile image
Vanessa B. 
on Birdeye

4 years ago

Excellent customer service. knowledgeable, friendly, and helpful staff. 

Business response:

Vanessa, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve, so we would love to hear more about your recent visit. This will be escalated to the regional manager, Sharon, so she can take the appropriate action with our team. If you would like to reach out to xxx directly, please email her at sharonwallace@hollywoodfeed.com with details regarding your experience. We certainly hope to hear ... read more

Todd L.'s profile image
Todd L. 
on Birdeye

4 years ago

Amazing customer service, very helpful and knowledgeable with helping me choose a new food and a $20 dollar discount for our new puppy. 

Business response:

Todd, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customer’s lives, and we make it our mission to make them a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! C... read more

Letha F.'s profile image
Letha F. 
on Birdeye

4 years ago

Excellent customer service and friendly! 

Business response:

Letha, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,305 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 10:00 a.m.