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Hollywood Feed
- Pet Stores
- Frisco, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Little Elm, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
1618 FM 423, Suite 300, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
We are pleased with the staff of this store.
Business response:
Gary, We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! Amber W. Customer Service Hollywood Feed Be sure to visit hfu.hollyw... read more
Great service and very kind
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health... read more
Very friendly staff!
Business response:
Van, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees... read more
Just wanted to say even in bad weather they communicate when open or closed !
Business response:
Jacquelyn, Thank you for the review, Bad weather days do require spur of the moment decision making. However, we always make sure to inform our wonderful Hollywood Feed family. We know how disheartening it can be to travel to a location just to pull on locked doors. It is just part of our commitment to top-notch customer service at every level, every day. We believe in doing what is right by our customers, and we take pride in the services we offer. Thank you for being a part of the Hollywood Feed family! We look forward to... read more
I recently visited Hollywood Feed and I was so impressed with the customer service! Everyone was so helpful and friendly, and the selection of products was amazing. I was particularly impressed with the selection of dog products, but I think they could benefit from adding more cat products - after all, cats are the real stars of the show! All in all, I highly recommend Hollywood Feed for all your pet needs.
Business response:
Jennifer, we are so glad you loved your experience so much that you gave us 5-stars! We appreciate you being our valued customer! We make sure to offer appropriate products based on what our customers request. Statistically speaking, 42.5% of Americans own a dog, while only 28.6% own a cat. Among pet owners, 63.4% own a dog and 42.7% own a cat. Therefore, due to market demand, we do offer more retail space for dog products than cat products. We are always open to new suggestions for products, so if ever you feel there is som... read more
Great customer service and very friendly!! I love going there and they have great dog food and healthy treats!!
Business response:
Thank you Chiquita for the kind words! We appreciate your continued support! Our Little Elm store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank y... read more
I always love Hollywood Feed! The selection and service is unmatched! Great staff, great products, great prices!
Knowledgeable and interested in making my experience great.
Business response:
Tara, we are so glad you loved your experience so much that you gave us 5-stars! We appreciate you being our valued customer! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fu... read more
Greeted everytime we come in and friendly service
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,213 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.